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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of Information Technology (2026-2027) - **Company:** Pinnacle Inc. - **Location:** Federal Heights, CO, United States - **Experience:** Expert - **Salary:** $99,175.0 - $143,804.0 - **Contract:** Temporary contract - **Skills:** Backup Devices, Chrome OS, CompTIA Security+, Cyber Security, Information Systems, Multi-Factor Authentication, Identity and Access Management, Information Technology Operations, Internetworking, Network Architecture, Network Administration, Cloud Services, User Environment Management, Software Vulnerability Management, Wireless Networks, Enterprise Software Applications, Firewalls (Computer Science), Web Filtering, Information Technology, Gsuite, Cisco - **Published:** October 15, 2026 - **Apply:** https://api.schoolspring.com/api/Jobs/5960596?domainName= ## About the Role * Bachelor's degree in information technology, computer science, information systems, cybersecurity, business technology, or a related field, or an equivalent combination of relevant education, professional certifications, and progressively responsible technology experience. * Minimum 8 years of information technology experience, with at least 5 years in a supervisory role. * Demonstrated experience supporting or overseeing network infrastructure, enterprise systems, cloud services, identity and access management, cybersecurity, and end-user technology. * Demonstrated experience leading technology projects or initiatives. * Experience supervising employees, leading technical teams, or providing significant technical leadership. * Strong understanding of cybersecurity principles, access controls, backup and recovery, endpoint management, and technology risk management. * Demonstrated ability to communicate technical information effectively to nontechnical audiences. Preferred Education and Experience: * Experience leading information technology in a K-12, higher education, governmental, nonprofit, or similarly complex multi-user environment. * Experience building, restructuring, insourcing, or significantly transforming an Information Technology function. * Experience leading technology transitions between managed service providers and internal IT teams. * Experience conducting technology environment assessments and developing transition or remediation plans. * Demonstrated experience developing IT policies, procedures, documentation, service standards, and operational processes in a growing or changing technology environment. * Experience with Google Workspace for Education and ChromeOS/Chromebook environments. * Experience supporting large-scale student assessment environments. * Experience with network administration, wireless infrastructure, firewalls, identity management, content filtering, and endpoint-management systems. * Experience developing technology budgets and lifecycle/replacement plans and managing technology vendors and contracts. * Experience with E-Rate or other education technology funding programs. * Relevant professional certifications such as CompTIA Security+, Network+, CISSP, CISM, Google, Cisco, Microsoft, or comparable credentials. Knowledge, Skills & Abilities: * Strong leadership, people-management, coaching, and team-development skills. * Broad technical knowledge across infrastructure, networking, cybersecurity, cloud services, endpoints, and enterprise applications. * Strong analytical, troubleshooting, project-management, and organizational skills. * Sound judgment and the ability to prioritize competing instructional and operational needs. * Ability to evaluate technical recommendations and explain risks, alternatives, and costs in understandable terms. * Ability to develop and manage budgets and long-term technology plans. * Strong written and verbal communication skills and the ability to build productive relationships across the organization. * Ability to appropriately handle confidential and sensitive information. * Ability to remain calm and provide leadership during technology outages, cybersecurity incidents, testing disruptions, and other high-pressure situations. * Commitment to customer service and supporting the educational mission of Pinnacle Charter School. Physical Requirements and Working Conditions: Exposure/Noise Level: Occasional exposure to airborne particles, fumes, and outdoor weather conditions. Normal school/office environment with moderate noise level. Mental Functions: Analyze, collaboration, communicate, compare, compilation of data, compute, coordinate, copy, direct, evaluate, instruct, interpersonal skills, present, report, synthesize. Physical Activities: Office environment including computer interface. Bend, reach, sit, stand, stoop, talk, walk, and heavy person-to-person interaction with students, parents, peers, and community members. Weight and Force Demands: Moderate physical activity (lifting, pulling, and pushing up to 25 pounds). ## Description The Director of Information Technology is a working director responsible for the leadership, reliability, security, and continuous improvement of Pinnacle Charter School's technology environment. This position combines strategic planning and staff supervision with hands-on technical work, including complex troubleshooting, system administration, technology projects, and response to critical incidents. The Director works alongside a small IT team to deliver responsive support to students, educators, and school operations. Reporting to the Chief Finance and Operations Officer, the Director oversees infrastructure, cybersecurity, technology support, student assessment readiness, technology assets, budgeting, vendors, and long-term planning. The Director collaborates closely with instructional and operational leaders to ensure technology supports the school's mission. Reporting Relationships: Reports to: Chief Finance and Operations Officer Direct Reports: Systems & Network Administrator and IT Support & Device Specialist, Leadership & IT Operations: * Lead, supervise, coach, and evaluate IT employees; establish department priorities, service expectations, and a responsive, customer-focused culture. * Oversee the three-tier support process, ticket prioritization, escalations, coverage, and service performance; communicate timely updates during significant outages. * Provide hands-on technical support and troubleshooting across systems and end-user technology as needed, particularly during incidents, complex escalations, and periods of high demand. * Advise the Chief Finance and Operations Officer and school leaders on technology needs, risks, investments, and operational decisions. Infrastructure, Systems & Technical Support: * Oversee and actively support network and wireless infrastructure, internet connectivity, firewalls, switches, cloud services, Google Workspace, identity and access systems, and related enterprise technology. * Ensure systems are monitored, maintained, patched, documented, and supported; lead or assist with complex diagnostics, infrastructure improvements, and major implementations. * Coordinate technical work with staff and vendors while maintaining secure administrative access and appropriate system configurations. * Promote a service-oriented culture focused on responsiveness, professionalism, communication, and problem resolution. Cybersecurity, Data Privacy & Business Continuity: * Lead cybersecurity safeguards, access controls, multifactor authentication, endpoint protection, content filtering, vulnerability management, and incident-response procedures. * Oversee backups, recovery testing, disaster-recovery planning, and technology response to outages or security incidents; communicate with affected departments and leadership. * Support applicable student-data privacy and internet-safety requirements, including the Family Educational Rights and Privacy Act (FERPA) and Children's Internet Protection Act (CIPA), in collaboration with appropriate leaders. Student Assessment & Instructional Technology: * Partner with academic leaders and assessment coordinators to plan technology readiness for state and school wide testing, * Ensure testing devices, secure browsers, platforms, network capacity, connectivity, authentication, charging, and spare equipment are prepared and verified before assessments. * Coordinate rapid-response technical coverage and contingency procedures during testing and address lessons learned afterward. Technology Assets, Budget & Vendor Management: * Oversee accurate inventories and the lifecycle of student, employee, classroom, and infrastructure technology, including purchasing, deployment, repair, replacement, and disposal. * Develop and manage the annual IT budget and multi-year technology replacement forecasts; evaluate purchases for cost, security, compatibility, and supportability. * Manage technology vendors, licensing, contracts, renewals, and specialized external support; follow Pinnacle's procurement and financial policies. Documentation, Planning & Continuous Improvement: * Maintain current documentation of critical systems, network configurations, administrative access, equipment, vendors, procedures, and recovery information. * Develop and update technology policies, operating procedures, service standards, and a three- to five-year technology plan aligned with instructional and operational priorities. * Use service trends, system performance, risk assessments, and staff feedback to improve technology reliability, communication, and support.