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# NOC Technician

- **Company:** IDR, Inc.
- **Location:** Fort Worth, TX, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Multitier Architecture, Data Centers, 3-tier Architectures
- **Published:** October 15, 2026
- **Apply:** https://www.dice.com/job-detail/9ab5b676-e405-4c7f-a733-1e6fb0ad4011

## About the Role

* Schedule: (6:00pm - 6:00am) (Sun-Wed or Wed-Saturday)
 * 2+ experience working as a NOC or Data Center Technician
 * Experience installing and racking server and network-based equipment
 * Experience escalating Tier II and Tier III alerts to the appropriate tech support group
 * Experience providing technical support for end-users, over the phone, through email and chat

## Description

The NOC Technician will make skilled assessments and perform technical analysis of problems and outages as they occur across the Enterprise to evaluate/isolate root cause. The position will also document and escalate Tier 2 and Tier 3 critical alerts to the appropriate tech support group.