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# Mac/macOS support / Helpdesk / IT support/ Technical support

- **Company:** EdgeAll Inc
- **Location:** Foster City, CA, United States
- **Experience:** Experienced
- **Contract:** Contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Okta, Gsuite
- **Published:** October 15, 2026
- **Apply:** https://www.dice.com/job-detail/25191176-f265-40c0-9bf1-994253d1d83c

## About the Role

* 3+ years of IT support/help desk experience
 * Strong hands-on Mac/macOS support (primary environment)
 * Tier 1/Tier 2 end-user troubleshooting
 * Google Workspace/Gmail and Slack support
 * Zoom and conference room support
 * Basic Windows support
 * MFA/access troubleshooting; Okta experience a plus
 * Laptop provisioning, onboarding, inventory, and hardware support
 * Strong customer service and executive/user-facing skills
 * Must be comfortable working 100% onsite
 * Must be able to work independently and start ASAP

## Description

Seeking a hands-on Tier 1 IT Support Specialist for a 3-month contract to provide onsite day-to-day end-user support. Experienced IT support professional who can hit the ground running in a predominantly Mac environment and provide hands-on support to employees and executives They need someone experienced enough to come in and contribute immediately, but the work is primarily front-line, end-user support.