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# Scrum Master

- **Company:** DMI Digital Management Inc
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Salary:** $97,193.0 - $121,492.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Scrum Methodology, Release Management, Software Deployment, Gitlab, Servicenow
- **Published:** October 15, 2026
- **Apply:** https://diversityjobs.com/career/18638766/Scrum-Master

## About the Role

Education and Years of Experience:

 * Bachelor of Science degree.
 * Five or more years of relevant experience., * Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent.
 * Experience running Scrum on a ServiceNow or other ITSM platform program.
 * Prior program experience on Capitol Hill.
 * Experience with GitLab or an equivalent tool for epics, stories, defects, and milestones.

Additional Requirements:

 * Minimum five years of experience supporting Agile software development or technology implementation teams, including at least three years performing Scrum Master or an equivalent Agile facilitation role.
 * Demonstrated experience facilitating Agile/Scrum teams supporting enterprise technology platforms or ITSM implementations.
 * Demonstrated experience coaching Scrum teams, Product Owners, and other stakeholders in Agile/Scrum principles, roles, responsibilities, and effective ways of working.
 * Demonstrated ability to identify and facilitate resolution of cross-team dependencies, impediments, risks, and delivery constraints.
 * Experience working with Product Owners, developers, testers, architects, operations personnel, and business stakeholders in complex enterprise environments.
 * Experience coordinating Agile development with release management, testing, production deployment, and organizational change management activities.
 * Demonstrated ability to coach teams toward greater self-management, accountability, collaboration, and continuous improvement.
 * Experience coaching Product Owners on backlog management, refinement, prioritization, acceptance criteria, sprint planning, and effective participation.
 * Ability to successfully complete the background investigation required for customer facilities and systems.

Citizenship Status Required: Must be a U.S. Citizen

## Description

* Facilitate backlog refinement, sprint planning, daily stand-ups, sprint demonstrations to customer stakeholders, and retrospectives on the cadence agreed with the customer.
 * Coach the Scrum team, the customer Product Owner, and other stakeholders in Agile and Scrum principles, roles, responsibilities, and ways of working.
 * Coach the Product Owner on backlog management, refinement, prioritization, development of clear backlog items and acceptance criteria, sprint planning, and effective participation in ceremonies.

Impediments and Dependencies

 * Identify and facilitate resolution of cross-team dependencies, impediments, risks, and delivery constraints.
 * Coordinate Agile development with release management, testing, production deployment, and organizational change management activities.
 * Maintain the release and sprint plan and the deliverable cadence map with the Project Manager so every deliverable is tied to a sprint, release, or phase.

Team Health and Improvement

 * Coach the team toward greater self-management, accountability, collaboration, and continuous improvement, including identifying and addressing behaviors or practices that impede delivery.
 * Report observed velocity and sprint outcomes for the weekly status report, so the customer decides on pace with evidence.
 * Run retrospectives whose actions feed the backlog and the continuous-improvement process the customer reviews and approves., * This position is performed off-site or at Contractor facilities unless the customer directs otherwise.
 * This position is designated Key Personnel under the task order. Substitution requires customer approval.
 * Deliverables are subject to formal Government review and written Contracting Officer's Representative acceptance.
 * Occasional after-hours or weekend support may be required around production releases.