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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Specialist- Technical Analyst/Validator/Project Lead - **Company:** WIND-LEE RESTAURANTS, INC. - **Location:** Pikesville, MD, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Software Applications, Information Management, Systems Analysis, Systems Development Life Cycle, Software Engineering - **Published:** October 15, 2026 - **Apply:** https://www.dice.com/job-detail/45a34cfd-ecce-4600-a403-17f65728b002 ## About the Role Attention to Detail (Level 4, Advanced) - Is thorough when performing work and conscientious about attending to detail. Customer Service (Level 4, Advanced) - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making (Level 3, Intermediate) - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management (Level 4, Advanced) - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills (Level 4, Advanced) - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Oral Communication (Level 3, Intermediate) - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving (Level 4, Advanced) - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork (Level 4, Advanced) - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence (Level 4, Advanced) - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Specialized Experience: Applicants must have specialized experience that is directly related to the work of the position and have equipped them with the competencies required to successfully perform the duties of the role. These knowledge, skills, and abilities/competencies are normally attained through the equivalent of one year of specialized experience equivalent to the next lower grade level of the position being filled. To qualify at the GS-13 level, you must have specialized experience at the GS-12 level, or equivalent. This experience must demonstrate proficiency in two of the following: * Leading technical teams and/or providing technical analysis for software application development. * Gathering requirements or offering support for the development, testing, or validation of software applications. * Applying different System Development Lifecycle (SDLC) methodologies, such as Waterfall or Agile. The specialized experience is REQUIRED and must be explicitly documented/described in your resume, or you will be disqualified from further consideration., This job does not have an education qualification requirement., Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. ## Description Help * As an agency expert in an assigned area, provides technical support for the planning, system analysis, requirements, testing and validation activities for major programmatic, MI and administrative systems. * Assumes full technical responsibility for the formulation, coordination and development of special studies, projects or research work regarding DIS systems requirements. * Provides authoritative advice and services to key SSA management officials and others on unique or particularly complex systems problems and issues. Provides technical direction and guidance to other IT Specialists. * Provides guidance in the effort to create and translate broad functional requirements into detailed logic and programming activities in the assigned area of responsibility. * Provides requirements expertise at technical discussions and negotiations with other agency components whose work interfaces with or impacts on systems operations or processes in the incumbent's area of responsibility. * Develops, implements, evaluates and improves processes and procedures to monitor the effectiveness, efficiency and productivity of the project/workload. Requirements Help Conditions of employment * All application materials must be received by the closing date. * Applicants must be in good standing. * Applicants must have a fully successful rating of record. * Official Personnel Folders will not be reviewed. * Requests for copies of application documents will not be accepted. * All application forms submitted become the property of SSA Human Resources.