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# PC Technician Journeyman

- **Company:** Goldbelt
- **Location:** Savannah, GA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, IMac, VoIP, Data Migration, McAfee VirusScan, System Center Configuration Manager, Remote Access Technology, Connectivity Problems, Office365, Microsoft InTune, Forescout
- **Published:** October 15, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9243527/pc-technician-journeyman

## About the Role

* Experience with Windows OS, O365 suite of applications, basic multimedia systems, multi-functional devices, and mobile devices.
 * Experience in hardware and software installation, configuration, and troubleshooting, along with strong problem-solving and customer service skills.
 * Experience with active directory security group management, exchange distribution lists, and file share permission assignment., * Technical Experience: At least one (1) year of prior experience as a PC Technician or Help Desk Specialist.
 * A DoW security clearance at the TS/SCI level is required.

## Description

Perform a variety of services in support of end users and missions of the commands located at Hunter AAF. Provide troubleshooting and resolution of technical issues.

Responsibilities

Essential Job Functions:

 * Performs a variety of services in support of end users and/or missions for the various components and commands residing at the locations assigned and as directed by leadership.
 * Manages and provides day-to-day support for End User Devices that provide local or remote access, whether using wired or wireless connectivity.
 * Oversees Jr technicians; provides status of ongoing technical initiatives.
 * Provides troubleshooting and resolves technical issues.
 * Conducts application and data migration necessary as a result of hardware or software IMAC or re-installation.
 * Troubleshoots and repairs software and network connectivity issues.
 * Builds, configures, and tests IT equipment in accordance with applicable standard hardware configuration(s), software image(s), procedures, and specific requirements.
 * Plans, engineers, coordinates, installs, and/or manages equipment installations.
 * Recommends upgrades to and replacements in accordance with policies and procedures.
 * Integrates, tests, and verifies remote access hardware and software.
 * Supports approved peripheral devices.
 * Interfaces directly with customers to provide training and to resolve issues related to services.
 * Provides telephony instrument services.
 * Provides IMAC services.
 * Coordinates with the Enterprise CSD, Site/Local Helpdesk, OEMS, Network, Server, Architecture, and/or Engineering and the requesting organization.
 * Conducts pre-install and site surveys as necessary.
 * Makes use of Remedy for receiving, documenting, and closing tickets.
 * Updates management tools as required.
 * Makes use of available tools to troubleshoot and resolve issues such as SCCM, McAfee, InTune, Forescout, Tivioli, and/or Hypori.
 * Provides telephony instrument services including, but not limited to, provision telephones, configures and connect VoIP telephones, change the usernames, enable and disable extension mobility, and activate and deactivate telephone features.
 * Manages and provide day-to-day support for VDI clients.
 * Integrates, tests, and verifies VDI client hardware and software with USSOCOM's VDI standard client image.
 * Recommends upgrades to and replacements for hardware and software utilized by VDI clients.