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# Change Comms Lead

- **Company:** Hays plc
- **Location:** London, United Kingdom
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Data Transmissions, Integrated Communications Access Packages
- **Published:** October 16, 2026
- **Apply:** https://www.hays.co.uk/job-detail/change-comms-lead-london_4837788

## About the Role

Proven experience within internal communications, change communications, employee engagement, or contract mobilisation environments.
Demonstrable experience leading communications projects from concept through to successful delivery.
Outstanding written and verbal communication skills, with the ability to tailor messaging for a wide range of audiences.
Experience working across multiple stakeholder groups within large, complex organisations.
Strong project management and organisational skills, with the ability to manage competing priorities.
A proactive, collaborative approach and the confidence to influence stakeholders at all levels.

## Description

Your New Company
This is an exciting opportunity to join a leading UK organisation that delivers essential infrastructure, facilities, and operational services across complex and highly regulated environments. With a strong reputation for managing large-scale contracts and driving transformational change, the business plays a critical role in supporting customers and communities nationwide. As part of a major new contract mobilisation, you will have the opportunity to shape communications from the outset and make a visible impact on a high-profile programme.

Your New Role
As Communications Mobilisation Lead, you will play a pivotal role in the successful mobilisation of a major new contract within a complex operational environment. Working closely with senior stakeholders across HR, IT, Procurement, Operations and wider business functions, you will develop and deliver an integrated communications strategy that supports both the customer transition and employee journey.

Key responsibilities will include:
Leading the communications workstream throughout the mobilisation lifecycle.
Developing and executing comprehensive communication plans aligned to strategic and operational objectives.
Creating engaging content across multiple channels, including intranet, email, newsletters, digital communications and leadership briefings.
Building strong relationships with internal and external stakeholders to identify communication requirements and deliver effective solutions.
Coordinating with agencies and suppliers to ensure communications are delivered on time and to a high standard.
Monitoring, measuring and reporting on communications activity and its effectiveness throughout the programme.

What You Will Need to Succeed
Proven experience within internal communications, change communications, employee engagement, or contract mobilisation environments.
Demonstrable experience leading communications projects from concept through to successful delivery.
Outstanding written and verbal communication skills, with the ability to tailor messaging for a wide range of audiences.
Experience working across multiple stakeholder groups within large, complex organisations.
Strong project management and organisational skills, with the ability to manage competing priorities.
A proactive, collaborative approach and the confidence to influence stakeholders at all levels.

What You Will Get in Return
The opportunity to lead communications on a high-profile mobilisation programme.
Exposure to senior stakeholders and strategic business initiatives.
A collaborative and supportive working environment.
The chance to make a tangible impact during a critical period of organisational growth and transformation.
Competitive salary and benefits package.
Opportunities for professional development and career progression within a large, established organisation.

#4837788 - Zoe