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# Technical Service Advisor

- **Company:** SherwinWilliamsUk
- **Location:** Edinburgh, UK
- **Salary:** £40,000.0 - £48,000.0
- **Contract:** Permanent contract
- **Skills:** Computer Literacy, Microsoft Office
- **Published:** October 16, 2026
- **Apply:** https://www.totaljobs.com/job/technical-service-advisor/sherwinwilliamsuk-job108188541

## About the Role

* Ideally from a refinish or coatings background.
 * Strong knowledge of the refinish industry.
 * Ability to demonstrate products and correct processes within a bodyshop environment.
 * Proven track record in a customer-facing role.
 * Strong negotiation skills.
 * Excellent communication skills.
 * Computer literate, with the ability to use Microsoft Office applications to a good standard.
 * Ability to use all refinish products to a high standard.
 * Travel requirements - 50% or more

## Description

In this role as a Technical Service Advisor you will provide technical support, product training and application guidance to customers and distribution partners across Scotland. Building strong relationships with key accounts to drive sales growth, product adoption and customer satisfaction and working closely with Sales teams to deliver value-added solutions, resolve technical queries and support strategic business development initiatives.

Preferred location: Scotland (Glasgow, Edinburgh)

In the role you will be responsible for...

 * Provide technical product support, application guidance and training to customer and distribution partners
 * Build and develop strong relationships with key distribution account and end users across the uk
 * Support sales growth by promoting new products, product lines, and value-added solutions.
 * Conduct customer visits, product demonstrations, installations, and training sessions to drive product adoption and customer success.
 * Partner closely with Sales and Technical teams to deliver outstanding customer support and business growth.
 * Act as a trusted technical expert, helping customers improve product performance, quality, and operational efficiency.