> Markdown version of [/jobs/ext/376709-working-student-it-support-all-genders](https://www.wearedevelopers.com/jobs/ext/376709-working-student-it-support-all-genders). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Working Student IT Support (all genders) - **Company:** Roland Berger GmbH - **Location:** München, Germany - **Contract:** Permanent contract - **Skills:** Issue Tracking Systems, Microsoft Office, Information Technology - **Published:** May 31, 2026 - **Apply:** https://www.xing.com/jobs/muenchen-working-student-support-genders-154742004 ## About the Role * Successfully completed (technical) high school diploma or university entrance qualification * Enthusiasm for IT topics and digital solutions * Structured way of working and distinct service orientation * Confident handling of MS Office and common Microsoft Office applications * Enjoy teamwork, reliability and a high level of motivation and willingness to learn ## Description * Planning, installing, configuring, replacing and maintaining PCs and iOS devices according to the standard * Providing first-level IT support to users via phone, ticketing system, and on-site assistance * Troubleshooting and resolving hardware, software, and connectivity issues * Collaborating and contributing to innovative IT projects * Documenting support cases and maintaining accurate records of devices and inventory ## Related Videos - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over) - [Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn](https://www.wearedevelopers.com/videos/1856-beyond-hiring-building-a-sustainable-talent-acquisition-engine-at-deutsche-bahn) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [7 tips for releasing on a Friday afternoon: YouTrack to the rescue](https://www.wearedevelopers.com/videos/204-7-tips-for-releasing-on-a-friday-afternoon-youtrack-to-the-rescue) - [Diversity Matters: ÖBB’s Innovative Approach and why we need Queer Thinking in IT](https://www.wearedevelopers.com/videos/908-diversity-matters-obb-s-innovative-approach-and-why-we-need-queer-thinking-in-it) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)