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# Service Desk System Administrator

- **Company:** General Dynamics Information Technology
- **Location:** Newington, VA, United States
- **Experience:** Experienced
- **Salary:** $97,750.0 - $132,250.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Azure, CompTIA Security+, HP Thin Clients, Kernel-Based Virtual Machine, Network Troubleshooting, Software Deployment, VMware Horizon View, ServiceNow IT Service Management, Information Technology
- **Published:** October 16, 2026
- **Apply:** https://www.juju.com/job/1_gditmerge-RQ228770

## About the Role

If you are motivated by purpose-driven work, thrive in dynamic environments, and are ready to contribute to high-impact initiatives, GDIT offers the platform to grow your career while making a difference where it counts most. **What you'll need to be successful:** + Ability to work independently and collectively with multiple work centers + Creating a knowledge base, SOPs, and documentation to solve customer challenges + Able to work in a fast paced environment with high expectations and visibility of real world operations + Enables a mission-focused customer through exceptional support which drives world-class mission success + Utilizes the full complement of technical and interpersonal skills to accomplish the work + Ability to support multiple users at various locations **Education:** High School Diploma **Required Experience:** 3+ years **Certification** : 8570 compliant (Security+) **Required Technical Skills:** + Excellent Customer Service Skills + Knowledge of deploying
software + Hardware configuration + Experience imaging Desktop and Dell Wyse thin clients + Tier I Network troubleshooting + Experience in Active Directory + Experience in VMware Horizon + Experience in KVM Configuration **Security Clearance Level:** TS/SCI **Preferred Skills:** + Experience with ServiceNow Ticketing system + VDI + Microsoft Azure **Location:** Onsite - Newington, VA **Citizenship Required:** US Citizenship \#armajobs \#gditpriority The likely salary range for this position is $97,750 - $132,250.

## Description

**Req ID:** RQ228770 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Communication,Help Desk Support,Troubleshooting **Certifications:** CompTIA Security+ CE | CompTIA - CompTIA **Experience:** 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** Take the next step in your career by joining General Dynamics Information Technology (GDIT) as a Service Desk System Administrator supporting a Department of War (DoW) customer.
This is more than a role-it's an opportunity to play a vital part in advancing national security while delivering meaningful improvements to mission-critical operations.
At GDIT, our people are the driving force behind innovation and success.
As a Service Desk System Administrator, you will be instrumental in enhancing system performance, optimizing service delivery, and elevating the overall customer experience.
Your expertise will directly support operational excellence, ensuring today's missions are secure and tomorrow's challenges are met with confidence.