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# NOC Technician I

- **Company:** Nex-Tech, LLC
- **Location:** Salina, KS, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Issue Tracking Systems, Network Monitoring, Computer Network Operations, Software Troubleshooting
- **Published:** October 16, 2026
- **Apply:** https://www.thejobnetwork.com/job/ecce85f8-56b5-444c-a565-458aee88f227/noc-technician-i

## About the Role

* Basic understanding of networking concepts
 * Strong troubleshooting and problem-solving skills
 * Ability to follow processes and respond to alerts quickly
 * Strong communication and documentation skills
 * Ability to multitask and prioritize in a fast-paced environment
 * Willingness to work flexible hours, including nights and weekends

Education & Experience:

High school diploma or equivalent with some experience in network monitoring or technical support (or equivalent training).

## Description

Nex-Tech is seeking a Network Operations Center (NOC) Technician I to monitor and support network systems that deliver critical services to our customers. This role provides first-level troubleshooting and ensures network performance and uptime. This position is ideal for someone who enjoys technology, problem-solving, and working in a fast-paced, 24/7 operations environment!

What You'll Do:

 * Monitor network systems for alarms, outages, and performance issues
 * Perform first-level troubleshooting and issue resolution
 * Open, update, and escalate trouble tickets as needed
 * Communicate with internal teams, customers, and vendors during incidents
 * Support network maintenance activities and scheduled events
 * Document issues, actions, and resolutions accurately
 * Assist with reporting and daily network status updates
 * Respond to inbound requests via phone, email, and ticketing systems