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# Technical Support, Quality 1

- **Company:** Celestica's Platform Solutions
- **Location:** Portland, OR, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Software Applications, Microsoft Office, Gsuite
- **Published:** October 16, 2026
- **Apply:** https://www.juju.com/job/1_celestica2-140441

## About the Role

The ideal candidate possesses a sharp eye for detail, strong mechanical inspection skills, and hands-on experience with tool calibration.
Technical Expertise: Strong proficiency in using standard metrology/inspection equipment and performing tool calibrations.
Sharp Attention to Detail: Ability to spot minor defects, combined with strong analytical and problem-solving skills.
QMS Knowledge: Solid understanding of quality management systems, manufacturing standards, and shop floor controls.
Software Proficiency: Experience using Microsoft Office, Google applications, and quality software applications.
Communication: Strong organizational skills with the ability to communicate quality guidance effectively and professionally to the manufacturing team. **Detailed Description** **Key Responsibilities** + **Inspection & Verification:** Perform and document incoming, in-process, and final inspections of materials and components to ensure compliance with engineering drawings, key product characteristics, and quality inspection procedures. + **First Article Inspection (FAI):** Execute First Article Assessments for new parts and revisions to validate supplier manufacturing capabilities. + **Calibration Management:** Perform and oversee the calibration of precision measurement tools and equipment, ensuring all tools on the shop floor remain in compliance.
Complete all calibration paperwork including impact analysis reports. + **Non-Conformance Handling:** Identify, segregate, and process internal non-conforming materials (DMR) for proper disposition.
Support quality activities related to Return Material Authorizations (RMAs). + **Corrective Action Validation:** Work with the quality team to compete verifications and validations related to corrective actions (CAPAs) or other non-conformances to ensure they are actively followed and sustained. + **Continuous Improvement & Audits:** Support internal, ISO, and customer audits.
Actively participate in continuous improvement initiatives to enhance overall quality processes. **Knowledge/Skills/Competencies** Attention to Detail: Exceptional attention to detail with the ability to spot defects and anomalies during visual and mechanical inspections.
Inspection & Calibration Skills: Proven ability to perform precise measurements and tool calibrations using standard metrology equipment.
Quality Standards: Solid understanding of quality management systems, manufacturing standards, and shop floor control documentation.
Problem-Solving: Strong analytical skills for evaluating, diagnosing, and resolving quality deviations encountered in the manufacturing environment.
Technical Proficiency: Working knowledge of computer applications, including Microsoft Office (Word, Excel) and Google applications.
Communication: Excellent organizational skills and the ability to exercise good judgment while effectively communicating quality guidance to internal teams. **Physical Demands** Ability to stand for extended periods, perform visual inspections, and occasionally lift/move materials as required by standard incoming inspection duties. **Typical Experience** **Typical Education** High school diploma and additional courses after high school, or an equivalent combination of education and experience and a commitment towards further / additional education.
AS Degree or BS/BA degree preferred. **Notes** This job description is not intended to be an exhaustive list of all duties and responsibilities of the position.
Employees are held accountable for all duties of the job.

## Description

In this role, you will serve as the first line of defense for product quality by performing rigorous incoming and in-process inspections.