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# Data Center Support Specialist

- **Company:** GStek, Inc.
- **Location:** Fort Carson, CO, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Cyber Security, Data Centers, Data Center Infrastructure Management (CIM), Windows Servers, Microsoft SharePoint, Storage Devices, Information Technology
- **Published:** October 16, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9244381/data-center-support-specialist

## About the Role

* Active/recent U.S. government security clearance.
 * Minimum of 3 years System Administration and/or Data Center support services and support
experience.

 * Familiarity with security and data center management procedures.
 * IAT Level II certification or higher.

Desired:

 * Windows Server Operating System Training
 * College degree in computer science, cybersecurity or related field, * Bending, stooping, and sitting.
 * Walking or standing for prolonged periods.
 * Ability to lift up to 50 pounds.
 * Requires near vision acuity to review written documentation.
 * Ability to hear and understand speech at normal room levels and on the telephone.
 * Manual dexterity to operate a telephone and keyboard.
 * Ability to lift horizontally and vertically.

## Description

* Resolve hardware, software, and general IT issues including working on complex IT systems and
applications.

 * Routine electrical and HVAC operations in relationship to normal datacenter duties
 * Prepare, install, perform diagnostics, troubleshoot, replace, and/or decommission equipment.
 * Utilize tickets in resolving assigned tasks in support of the data center.
 * Provide technical assistance to customers.
 * Provide troubleshooting on the network through fundamental understanding of the functions of, and
interactions between network, storage, and server equipment.

 * Update data center Standard Operating Procedures (SOP).
 * Provide support in documenting changes and updating rack elevation diagrams, floor plans, and data
center records (including information on cooling, space, and power).

 * Support the change management process, provide Subject Matter Expert (SME) input, and execute changes as approved by the change management board.
 * Provide routine inspection of the data center to improve and maintain high physical security
standards.

 * Make updates to data center records on the data center SharePoint site as needed.
 * Utilize Army Portfolio Management Solution (APMS) in making necessary changes to reflect the current
state of IT investments, IT capabilities, and IT systems used for managing mission-critical, mission-
essential, and mission support systems.

 * Perform routine inventories as directed by data center manager to ensure proper accountability of data
center assets.

 * Install, configure, troubleshoot, and maintain equipment and software, such as servers, storage
devices, peripheral equipment, etc.

 * Resolve an approximate average of 40 tickets a month.
 * Assist in capturing and documenting data center records on the data center SharePoint site.
 * Assist in the routine basic cleaning of the data center.