> Markdown version of [/jobs/ext/3773673-business-analyst-in-crm-transformation](https://www.wearedevelopers.com/jobs/ext/3773673-business-analyst-in-crm-transformation). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business analyst in CRM transformation - **Company:** Capgemini - **Location:** Barcelona, Spain (Remote available) - **Contract:** Permanent contract - **Skills:** Agile Methodology, Cloud Computing, Microsoft Dynamics, Power BI, Software Requirements Analysis, Test Management, Working Model 2D - **Published:** October 16, 2026 - **Apply:** https://www.jobleads.com/es/job/business-analyst-in-crm-transformation--barcelona--e57d549fa81d463297f0d64dcc1d4d496 ## About the Role * 5+ years of experience as a Business Analyst. * 3+ years in Microsoft Dynamics 365 projects. * Experience defining functional requirements. * Experience with Agile methodologies. * Experience preparing functional documentation. * Experience with UAT and test management. * Будет плюсом: Experience with Dynamics 365 Sales; * Knowledge of Power Platform; * Knowledge of Power BI; * Experience in complex corporate environments. ## Description Описание: A Senior Business Analyst profile is required, with experience in Microsoft Dynamics 365-based CRM transformation projects, to lead functional analysis activities, requirements definition, user story refinement and support for the business testing process. Задачи: * Analysis of functional requirements. * Facilitation of workshops with business and technology. * Preparation of user stories and acceptance criteria. * Definition of business processes and functional models. * Support for the functional design of the solution. * Participation in functional testing and UAT. * Management of the functional backlog. * Coordination between functional and technical teams. Требования: * 5+ years of experience as a Business Analyst. * 3+ years in Microsoft Dynamics 365 projects. * Experience defining functional requirements. * Experience with Agile methodologies. * Experience preparing functional documentation. * Experience with UAT and test management. * Будет плюсом: Experience with Dynamics 365 Sales; * Knowledge of Power Platform; * Knowledge of Power BI; * Experience in complex corporate environments. Условия: * We value all applications and offer in-person and online training, as well as certifications. * Even if you do not meet 100% of the requirements, we would like to hear from you! * You will work in an environment where trust and autonomy are valued. * Virtual campuses: training in GenAI, Cloud, Data, Sustainability.... * A comprehensive catalogue of Development and Work-Life Balance measures, including, for example: Flexible Compensation Plan (childcare vouchers, health insurance, restaurant card or meal subsidy, transport, training...). * Hybrid and flexible remote-working model. * 24 days of vacation + 2 personal days + 24 and 31 December + the option to buy up to 7 vacation days per year. * FlexAbroad: the possibility of working remotely from another country for 45 days. * Ongoing training. * Access to comprehensive training paths in our Virtual Campuses (GenAI, Cloud, Data...) with certification opportunities. * You will have free access to platforms such as: Udemy, Pluralsight, Harvard Manager Mentor, Education First for languages... * Wellbeing HUB - Includes policies and initiatives for physical and mental health. * Participation in volunteering and social action initiatives with our Sustainability, Inclusion and Equality groups. * Active participation: you can attend talks, masterclasses, demos and challenges such as Tech4PositiveFutures or Innovation 4 All. * Volunteering: you can take part in initiatives promoted by the group's Foundation in sustainability, diversity and digital inclusion.