> Markdown version of [/jobs/ext/3774333-desktop-support-associate](https://www.wearedevelopers.com/jobs/ext/3774333-desktop-support-associate). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Associate

- **Company:** Kforce Inc.
- **Location:** El Segundo, CA, United States
- **Experience:** Expert
- **Contract:** Contract
- **Skills:** Java (Programming Language), Microsoft Windows, Adobe Acrobat, Active Directory, ActiveX, Antivirus Softwares, Google Chrome, Configuration Management, Collaborative Software, Desktop Computing, Firefox, Web Browsers, Issue Tracking Systems, IP Addressing, Instant Messaging Technology, Subnetting, Virtual Private Networks (VPN), Microsoft Office, System Center Configuration Manager, Windows Servers, Print Servers, Password Management, Remote Access Technology, Screenshots, Server Virtualization, Software Deployment, Windows Desktop, Wireless Networks, Wi-Fi Technology, Computer Network Technologies, Microsoft InTune, Computer Equipment, Deployment Automation, Network Support, Malware Detection, Servicenow, Vmware
- **Published:** October 16, 2026
- **Apply:** https://www.dice.com/job-detail/9c8c2db1-7900-4483-9765-561df4e82fc3

## About the Role

* Information Services related college degree preferred, but not required
 * Professional training/certifications related to areas of responsibility (e.g. CompTIA A+ Network+, MCITP, MCSA, MCTS, etc.)
 * 5+ years of deploying, updating, optimizing and troubleshooting Windows-based workstations in a corporate environment
 * 5+ years of providing support for common corporate client-side technologies, including wired/wireless networks, VPNs & security tokens, WiFi/broadband technologies, collaboration tools (Instant Messaging, Web Conferencing, Video Conferencing), A/V devices (projectors, presentation boards, etc.)
 * 5+ years of providing support for Windows 10 and Windows 11; Windows Server experience a plus
 * 5+ years of providing support for MS Office and all major component applications
 * 5+ years of providing support for other common corporate client-side applications (Acrobat, anti-virus solutions, anti-malware solutions, softphones, file encryption, screen capture, etc.)
 * 5+ years of providing support for internet-based applications using common internet browsers (Internet Explorer, Chrome, Firefox, etc.) & related technologies (Java, ActiveX, etc.)
 * 5+ years of providing on site & remote technical support for workstations, applications and networking technologies - in medium to large organizations
 * Experience deploying images, software & updates with workstation management tools (e.g., MS Deployment Toolkit [MDT], MS Systems Management Server [SMS], MS System Center Configuration Manager [SCCM], MS Autopilot, MS Intune, etc.)
 * Some exposure to implementing and/or supporting virtual servers & desktops using VMware or similar tools
 * Basic understanding of IP addressing, subnets, file/folder mapping, share drives & network printer configuration; Basic file & print server configuration/administration a plus
 * Familiarity with a range of ticket/incident management systems, specifically ServiceNow

## Description

Kforce has a client that is seeking a Desktop Support Associate to join their team in El Segundo, CA., * Workstation imaging, configuration & deployment/user setup using common enterprise systems/tools such as SCCM/MDT

 * Application deployment using common enterprise tools
 * Hardware asset tracking & reporting
 * End-user security/protection application support (virmalware removal, hard-drive back-up, hard-drive encryption configuration, etc.)
 * Workstation research & related projects/initiatives (OS upgrades, new patch releases, browser upgrades, new application deployments, etc.)
 * Other technical configuration, support & administrative tasks as assigned
 * Level 2 Technical (-Break/Fix-) support
 * Level 2 (escalated from helpdesk) technology troubleshooting/repair/resolution services for all deployed workstations, mobile devices, applications, network/remote access & messaging services, for end-users across all sites
 * Occasional level 1 technology support after-hours & during high-demand periods (incidents/outages, enterprise-wide deployments, etc.)
 * Diagnosis/resolution of computer hardware, software & network issues for Executive and VIP personnel at all sites (on-site & via remote support tools)
 * Low-level network support (port testing, bandwidth monitoring, share drive troubleshooting, etc.)
 * Support ticket & SLA management using common enterprise tools such as ServiceNow, Remedy, etc.
 * General user community technology guidance, recommendations & education

Technical Administration:

 * User permissions & password management on multiple systems (Active Directory, Exchange, etc.)
 * Incident management, including response, tracking & reporting for areas of responsibility
 * Document workstation configuration standards, processes & best practices
 * Manage local site logistics including storage room, organizing inventory, shipping and receiving