> Markdown version of [/jobs/ext/37744-technical-support-consultants](https://www.wearedevelopers.com/jobs/ext/37744-technical-support-consultants). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Support Consultants

- **Company:** Supportyourapp
- **Location:** Utrecht, Netherlands (Remote available)
- **Contract:** Permanent contract
- **Skills:** Customer Data Management, Error Codes, Intrusion Detection Systems, Log Analysis, Software Engineering, Technical Data Management Systems, Enterprise Software Applications, Patch Management, Software Version Control
- **Published:** May 22, 2026
- **Apply:** https://www.careerjet.nl/jobad/nl0969719502c788662f6970b16f0fc181

## About the Role

* Excellent Dutch communication skills (at least C1 level for both spoken and written) and English at B2 level;
 * Experience supporting enterprise systems (ERP, accounting or financial platforms);
 * Strong technical troubleshooting skills, with ability to systematically diagnose software issues, analyze logs and resolve configuration problems methodically;
 * Experience with software version management, including upgrades, patch management and handling version compatibility in multi-client environments;
 * Good communication skills and ability to handle urgent technical issues;
 * Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload).

Will be a great plus:

 * Basic SQL knowledge

## Description

Right now, we're expanding our talent bench - a pool of skilled Technical Support Consultants who want to grow with us and be the first in line when new projects open.
If you're ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.
What You Will Do:

 * Triage & prioritize critical infrastructure issues versus non-critical requests;
 * Extract technical data: error codes, version numbers, and hardware IDs;
 * Document incidents in a clear, structured way, including steps to reproduce;
 * Use logical deduction to isolate faults and troubleshoot effectively;
 * Guide users remotely on physical checks: cabling, power, and LED status;
 * Handle sensitive customer data with care and security;
 * Maintain deep understanding of client solutions and meet KPI;
 * Communicate escalation paths and expected response timelines clearly to stakeholders.


## Related Videos

- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Kubernetes dev is fun, but setup and ops isn't! See a fun PaaS alternative to push any code, ipynbs or even just data!](https://www.wearedevelopers.com/videos/732-kubernetes-dev-is-fun-but-setup-and-ops-isn-t-see-a-fun-paas-alternative-to-push-any-code-ipynbs-or-even-just-data)
- [Progressive Delivery in Kubernetes](https://www.wearedevelopers.com/videos/949-progressive-delivery-in-kubernetes)
- [Brewing Tea over the Internet](https://www.wearedevelopers.com/videos/697-brewing-tea-over-the-internet)
- [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team)
- [Beyond SBOMs: The Future of Container Supply Chain Security](https://www.wearedevelopers.com/videos/100235-beyond-sboms-the-future-of-container-supply-chain-security)

## Related Articles

- [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam)
- [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)
- [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)