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# Operations Data Analyst

- **Company:** Splash
- **Location:** San Francisco, CA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $61,000.0 - $97,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Analysis, Business Process Modeling, Information Engineering, Data Files, Database Queries, Statistical Hypothesis Testing, Python (Programming Language), Power BI, Salesforce.Com, Tableau (Software), Large Language Models, Snowflake, Data Analytics, Machine Learning Operations, Programming Languages
- **Published:** October 16, 2026
- **Apply:** https://www.thejobnetwork.com/job/9b7b6336-e321-4ebc-88d7-20f9eba88625/operations-data-analyst

## About the Role

* 3+ years of experience in a Data Analyst or Business Analyst role.
 * Strong SQL skills and experience building and maintaining data models.
 * Proficiency with BI tools (e.g., Sigma, Tableau, or Power BI).
 * Strong business acumen and the ability to translate data into actionable recommendations.
 * Ability to manage your own workload and deliver projects on time with minimal direction.
 * Experience working with AI/ML tools or implementing AI-driven solutions.
 * Bachelor's degree in Data Analytics, Statistics, Economics, Business, or a related field (or equivalent experience).

NICE TO HAVE:

 * Experience in fintech, financial services, or a high-growth environment.
 * Familiarity with Python or another programming language for data analysis.
 * Experience with Salesforce Service Cloud.
 * Master's degree in a related field.

## Description

Splash Financial is seeking an Operations Data Analyst who loves using data to solve problems and drive real business impact. You'll help improve performance across multiple teams by:

 * Delivering data-driven insights that inform strategy and decision-making.
 * Using AI tools to streamline processes and improve efficiency.
 * Building the analysis behind business cases that support growth and operational excellence.

The ideal candidate is highly analytical, eager to connect data to real-world outcomes, enjoys collaborating across teams, and is curious about finding better ways of doing things.

WHAT YOU'LL DO AT SPLASH:

 * Analyze servicing and collections performance along with application funnels and contact-center metrics.
 * Build and maintain automated reports and data files for our lending partners, investors, and vendors, working with your manager to map partner requirements to our data and deliver on time.
 * Maintain and extend data models in Snowflake and dbt, and support the dashboards Operations leaders use to run their teams.
 * Apply consistent key metrics definitions, help audit existing models, and reconcile our numbers against partner figures.
 * Identify performance gaps, test hypotheses with data, and build the analysis behind business cases and recommendations to leadership.
 * Apply AI tools to streamline analytics work (e.g., AI-assisted dbt development, automated request triage).
 * Partner with data engineering, product, and business teams to scope requests and deliver solutions., * Business-Minded: Connects data to business impact, not just analysis.
 * AI & Analytics Curiosity: Excited to explore LLMs, predictive modeling, and new tools, and quick to put them to work.
 * Operationally Grounded: Uses data to improve processes and outcomes.
 * Clear Communicator: Turns data into clear, actionable stories for teams and leaders.
 * Collaborative: Builds trust and works well across Ops, Product, and other teams.
 * Ownership: Proactive self-starter who raises concerns early and follows through.
 * Adaptability: Shifts focus quickly as priorities change while keeping existing work on track., * Splash Financial will never ask for payment, banking details, or cryptocurrency as part of our hiring process.
 * All legitimate job communications from Splash Financial will come from an @splashfinancial.com email address.
 * We do not conduct interviews solely via text message or chat apps.
 * Any offer of employment will be made only after a formal interview process and will be sent directly from Splash Financial.