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# Software Engineer Sys 2

- **Company:** Lam Research International Holding Company
- **Location:** Fremont, CA, United States (Remote available)
- **Experience:** Expert
- **Salary:** $86,000.0 - $183,000.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Software Quality, Computer Engineering, Software Debugging, Failure Mode Effects Analysis, Software Deployment, Test Execution Engine, Software Troubleshooting
- **Published:** October 16, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/87945560/1

## About the Role

* Bachelor's degree in computer engineering, Electronics, Mechanical Engineering with 5+years of experience; or Master's degree with 3+ years' experience; or equivalent experience.
 * Strong experience in Software troubleshooting, debugging and root cause analysis in complex systems, including analysis of logs and system behavior.
 * Experience in customer facing software deployments like software upgrades or issue resolutions
 * Working knowledge of Software development fundamentals, including the ability to review and understand code to identify issues and validate fixes
 * Strong written and verbal communication skills to support customer facing documentation, technical reviews and effective collaboration with cross functional engineering teams

Preferred qualifications

Preferred Qualifications

 * Prior experience with semiconductor capital equipment, industrial automation
 * Familiarity with distributed or embedded control systems and software that interface closely with hardware.

## Description

* Support and manage customerfacing software activities for Lam Etch and Deposition products and associated software applications, including escalation management, upgrades, patch creation and testing, and maintenance of installbase health at customer sites.
 * Investigate, troubleshoot, debug, and resolve software and systemlevel issues by analyzing logs, reviewing code where needed, and collaborating with crossfunctional engineering teams to identify root causes and drive issues to closure.
 * Partner with development, program management, and crossfunctional engineering teams to support new product and feature introductions by understanding product roadmaps and driving Alpha, Beta, and customer readiness.
 * Validate new products, features, and fixes by creating and executing test plans, performing handson validation on tools, and documenting results to ensure customer readiness.
 * Participate in technical and program reviews including Concept & Feasibility (C&F), FMEA, Alpha/Beta Readiness, design reviews, and escalation reviews, providing technical input and readiness assessments.
 * Collaborate across cross functional teams to ensure timely issue resolution and continuous improvement in software quality.
 * Drive effective customer communication by creating customerfacing documentation and notification packages related to software fixes, upgrades, and feature introductions.
 * May visit customer sites to provide handson software support and validation; travel up to ~15% may be required.