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# IT Support Coordinator

- **Company:** Fiduciary Real Estate Development
- **Location:** Milwaukee, WI, United States
- **Salary:** $52,000.0 - $60,320.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Computer Networks, Issue Tracking Systems, Network Troubleshooting, Remote Service Software
- **Published:** October 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=59ae043c9de541f4

## About the Role

We're growing - and growing quickly - so we're seeking motivated and highly talented people to join our team. We're currently looking for a resourceful problem solver for an IT Support Coordinator opening. The position will work out of our Milwaukee headquarters.
Your Next Career!
If you're truly a problem solver, and have the following skills and experience, apply today so we can get a conversation started that will change your career:

 * High school diploma or GED required. Certifications and/or associate degree (any area of IT) is a plus.
 * One (1) year of IT or related coursework is preferred
 * Working knowledge of computer systems, networking concepts, mobile devices, Windows 10 and 11, and Windows 365.
 * Experience with remote support tools a plus.
 * Ability to fully investigate issues, develop solutions, and prioritize multiple tasks in a fast-paced environment.
 * Strong communications and customer service skills

## Description

* Provides technical support to users by answering questions and troubleshooting problems via telephone, email, trouble tickets, or chat.
 * Diagnose and resolve hardware, software, and network issues in a timely and efficient manner.
 * Set up, configure, and deploy computers, mobile devices and accessories.
 * Provide new user account set-up and assist with onboarding and offboarding.
 * Collaborate with other IT team members to escalate and resolve complex issues.
 * Maintain accurate records of help desk interactions, resolutions, and follow-up actions using Ticket system.
 * Assist with management of inventory of IT equipment.
 * Assist with updating and patching software and hardware.