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# Intermediate IT Specialist

- **Company:** Jose Merciline
- **Location:** Tempe, AZ, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, IMac, Apple Mac Systems, Microsoft Azure, Desktop Computing, Identity and Access Management, Virtual Private Networks (VPN), Microsoft Office, System Center Configuration Manager, Remote Access Technology, Information Technology, Deployment Automation
- **Published:** October 16, 2026
- **Apply:** https://www.careerbuilder.com/job-details/intermediate-it-specialist-tempe-az--dd4d0c06-ed9f-4c9f-9204-430756b5e27c

## About the Role

* 5+ years IT experience (Desktop support, IT Technician, Deployment specialist?)

 * Past experience in hardware deployment

 * Working knowledge of Windows PC, Apple / Mac, and Android devices, including experience installing and configuring operating software and joining computers to a domain

 * Experience with Mac OS and IMAC, and MacBook

 * Experience with deployment automation tool: Desktop Central (a plus), Ivanti, SCCM, Alterix,Tasks:

 * End-user support, troubleshooting, Windows 10, macOS/Mac OS X, Office 365, access management (Active Directory, Azure), * Be organized, self-motivated, ongoing learner, who is able to work as part of a team

 * Have a good time management, time efficient

 * Be able to lift up to 10 lbs

 - (Laptop only)/ no heavy equipment

 * Self-sufficient and able to work independently

## Description

Job Title: IT Support Technician Responsibility:Provide assistance with deployments, support, troubleshooting, repair, and maintenance of all technology including desktops, laptops, tablet devices, cellular devices, printers, and other devices typically kept in a workplace environmentQualifications:* 5+ years IT experience (Desktop support, IT Technician, Deployment specialist?)* Past experience in hardware deployment* Working knowledge of Windows PC, Apple / Mac, and Android devices, including experience installing and configuring operating software and joining computers to a domain* Experience with Mac OS and IMAC, and MacBook* Experience with deployment automation tool: Desktop Central (a plus), Ivanti, SCCM, Alterix,Tasks:* End-user support, troubleshooting, Windows 10, macOS/Mac OS X, Office 365, access management (Active Directory, Azure)* Remote access and work from home support, assisting with troubleshooting VPN, audio/visual and remote meetings* Monitor Service Desk queue, identify priority requests, resolve problems and escalate as required* Onboarding/offboarding end-user access, accounts and application entitlements* Participate in the execution of special projects and deployments* Be organized, self-motivated, ongoing learner, who is able to work as part of a team* Have a good time management, time efficient* Be able to lift up to 10 lbs- (Laptop only)/ no heavy equipment* Self-sufficient and able to work independently
Job Title: IT Support Technician Responsibility:Provide assistance with deployments, support, troubleshooting, repair, and maintenance of all technology including desktops, laptops, tablet devices, cellular devices, printers, and other devices typically kept in a workplace environmentQualifications:* 5+ years IT experience (Desktop support, IT Technician, Deployment specialist?)* Past experience in hardware deployment* Working knowledge of Windows PC, Apple / Mac, and Android devices, including experience installing and configuring operating software and joining computers to a domain* Experience with Mac OS and IMAC, and MacBook* Experience with deployment automation tool: Desktop Central (a plus), Ivanti, SCCM, Alterix,Tasks:* End-user support, troubleshooting, Windows 10, macOS/Mac OS X, Office 365, access management (Active Directory, Azure)* Remote access and work from home support, assisting with troubleshooting VPN, audio/visual and remote meetings* Monitor Service Desk queue, identify priority requests, resolve problems and escalate as required* Onboarding/offboarding end-user access, accounts and application entitlements* Participate in the execution of special projects and deployments* Be organized, self-motivated, ongoing learner, who is able to work as part of a team* Have a good time management, time efficient* Be able to lift up to 10 lbs- (Laptop only)/ no heavy equipment* Self-sufficient and able to work independently