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# Technical Solutions Manager

- **Company:** reddit Inc.
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $132,600.0 - $185,600.0
- **Contract:** Permanent contract
- **Skills:** Ad Management, Application Programming Interfaces (APIs), Data Analysis, Programming Tools, Mobile Application Software, Systems Integration, Break Fix, Restful APIs
- **Published:** October 16, 2026
- **Apply:** https://job-boards.greenhouse.io/reddit/jobs/8282187

## About the Role

* 5+ years of experience in technical solutions, solutions engineering, ad technology, digital advertising, measurement, integrations, or a related customer-facing technical role
 * Hands-on experience with mobile app install advertising and mobile measurement partners (MMPs), including investigating SDK or event configuration, attribution flows, postbacks, and campaign measurement discrepancies
 * Working knowledge of SKAN and mobile app attribution concepts, and the ability to explain measurement limitations and results to technical and non-technical audiences.
 * Strong understanding of digital advertising workflows, including campaign setup, targeting, delivery, pacing, reporting, attribution, and measurement.
 * Experience with REST APIs and technical integrations, including reading API documentation, testing endpoints, examining request and response payloads, and troubleshooting authentication or permissions.
 * Ability to use logs, data analysis, developer tools, and reproducible test cases to investigate issues and recommend solutions.
 * Clear written and verbal communication skills, including the ability to explain technical findings and next steps to different audiences
 * Strong experience building effective working relationships with customers and cross-functional partners
 * BA/BS Degree

## Description

We're looking for a Technical Solutions Manager to help advertisers and partners succeed with Reddit Ads in the United States. This individual contributor role brings strong hands-on troubleshooting skills and expertise in mobile app advertising, including app install campaigns and mobile measurement partners (MMPs). You'll work with advertisers, agencies, partners, Sales, Product, Engineering, and other go-to-market teams to resolve technical issues, explain measurement outcomes, and turn customer feedback into useful product and process improvements., * Troubleshoot app install campaigns, including app and event setup, SDK and MMP integrations, attribution configuration, postbacks, SKAdNetwork (SKAN) workflows, and discrepancies between Reddit Ads and MMP reporting

 * Investigate and resolve advertiser and partner issues across campaign setup, targeting, delivery, pacing, reporting, measurement, account access, funding, APIs, integrations, and third-party reporting
 * Own technical issues from intake through resolution: assess customer and business impact, identify likely causes, coordinate with the right teams, and keep stakeholders informed
 * Support feature testing and share clear findings and actionable feedback with Product and Engineering
 * Advise advertisers and internal partners on implementation, measurement, and platform usage, translating business goals into practical technical recommendations
 * Document repeatable troubleshooting steps and contribute to runbooks, customer guidance, enablement, and process improvements that reduce recurring issues
 * Participate in a team on-call rotation for urgent technical issues