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# Site Reliability Engineer, Customer Systems

- **Company:** Apple Inc.
- **Location:** Austin, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Amazon S3, Cloud Computing, Databases, Couchbase Servers, Domain Name System (DNS), Hypertext Transfer Protocols (HTTP), Python (Programming Language), MongoDB, Network Protocols, Reliability Engineering, Ansible, Prometheus, Shell Script, Transmission Control Protocol (TCP), Delivery Pipeline, Grafana, Mttr, Generative AI, Kubernetes, Storage Technologies, Information Technology, Low Latency, Cassandra, Hardware Infrastructure, Splunk
- **Published:** October 16, 2026
- **Apply:** https://www.juju.com/job/1_apple2-200662993

## About the Role

In this highly visible position, you will: **Minimum Qualifications** + 5+ years of experience in designing and building resilient, large-scale, low latency, cloud and on-prem Infrastructure including Compute, Storage, and Network + 3+ years of experience with deploying/managing Kubernetes using Helm + Experience with Shell Scripting, Python, or Ansible + Experience in monitoring using Splunk, Grafana, Prometheus, Alertmanager + Deep understanding of networking protocols: DNS, TCP, HTTP/HTTPS + Experience in setting up and managing CI/CD pipelines + Bachelor's or Master's in Computer Science or equivalent experience **Preferred Qualifications** + Excellent problem solving, critical thinking, and interpersonal skills + Good communication skills to collaborate with distributed teams + Experience with Cassandra, MongoDB, Couchbase databases, AWS S3 or similar storage technologies + Experience in deploying, monitoring and supporting java applications + Experience with ArgoCD and
GitOps model + Experience in defining, monitoring and achieving key operational metrics like MTTR and SLO + Experience with GenAI tools in workflow automation for infrastructure management + Ability to learn new technologies in a short time Apple is an equal opportunity employer that is committed to inclusion and diversity.
We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

## Description

In this role you will design, build and deliver highly scalable, reliable, secure cloud infrastructure which powers the applications and services used by Apple's customers every day.
You will work closely with cross functional teams, business leaders and other partners across Apple to implement new solutions.
If infrastructure as code, automation and intelligent monitoring excites you then this is the job for you.