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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director eBusiness Applications - **Company:** Air Liquide - **Location:** Radnor, PA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Contentful, Artificial Intelligence, Amazon Web Services, Software Applications, Continuous Integration, Custom Software, Middleware, Procurement Software, Cloud Services, Salesforce.Com, Web Application Security, Cloud Platform System, Okta, Customer Identity Access Management, Kubernetes, Information Technology, SAP S/4HANA, Restful APIs - **Published:** October 16, 2026 - **Apply:** https://www.oriontalent.com/search-jobs/career/11677940/director-ebusiness-applications-pennsylvania-pa-radnor ## About the Role * Bachelor's degree in Engineering, Computer Science, MIS, Business, or a related discipline * 10+ years experience in Business/Operations, IT, or Program Management * 5+ years managing teams of internal employees and contractors * Experience in large-scale eCommerce/eBusiness system implementations from project inception to closure General Requirements and Knowledge * Demonstrated Technical Capabilities & Scope + Oversee modern Headless/Composable architectures, REST APIs, enterprise middleware integrations, and cloud-native infrastructure (AWS/Kubernetes). + Guide end-to-end B2B eCommerce technology lifecycle operations, encompassing high-volume SKU catalog management, AI/ML-driven search, digital onboarding, checkout workflows, and self-service portals. + Ensure alignment on web security standards and compliance supporting yearly audits (PCI, vulnerabilities, and data and recovering protection), system scalability, and robust CI/CD delivery practices. * Application Stack & Platforms (while direct hands-on experience across every tool listed below is not strictly required, familiarity with these or equivalent technologies within the team's scope is strongly recommended to effectively lead and support the team) + Salesforce Cloud Ecosystem: Commerce (B2B), Sales, Marketing, Data, Revenue, and Agentforce. + Non-Salesforce Applications: Coveo Search, Contentful CMS, Bynder DAM, Viamedici PIM 360, and Okta CIAM, and familiarity with webMethods and SAP S/4HANA is a plus. * Demonstrated understanding of all aspects of a full life cycle project implementation and support * Experience with complex implementations that include packaged software and custom development is required * Excellent written and oral communications skills; ability to lead discussions, present ideas to audiences of all sizes, and interact with all levels of the organization * Strong communication and interpersonal skills, with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals * Experience leading and managing cross-functional project team members and deliverables * Demonstrated ability to analyze and provide effective problem solving * Ability to coordinate between teams and is business-solution oriented * Excellent facilitation and influencing skills, including the ability to gain cross-departmental consensus ## Description The Americas Digital & IT team is responsible to build and support the digitalization of Air Liquide businesses and operations with a strong focus on value creation, total cost of ownership, end-user experience and adoption, and change management while ensuring reliable and safe operations. The Director, eBusiness Applications's mission is to lead Airgas' multi-year Digital & IT strategic programs in the Americas. He/she will bring forward-thinking technology strategy and solutions to support Airgas's objective to maintain long term market leadership through best-in-class customer experience (CX) across every Digital channel. This position will report to the VP of Digital & IT Americas and will be part of the DDS Americas leadership team. The position requires an individual with a strong leadership background, proven delivery of business-focused application implementations, and a deep understanding of eCommerce/eBusiness/CX technical ecosystems. This position will serve as the overall D&IT leader of Airgas CX Elevate, including the direct supervision of the dedicated D&IT Program team and their delivery. The Director, eBusiness Applications and their team will work in close collaboration with the Airgas business leadership, extended DDS Americas organization, global D&IT teams, and strategic third-party partners. Partnership through ongoing day-to-day engagement with eBusiness leaders will be instrumental to deliver Airgas' business growth objectives for the Digital Channels., * Maintain forward-looking understanding of evolving eCommerce technologies (including AI), and proactively work with the eBusiness teams to include those technologies in the strategic eBusiness roadmap to constantly address evolving needs of our customers, and changes in the competitive business landscape * Partner with eBusiness leadership to co-own product roadmaps and ensure IT deliverables directly support Airgas growth ambition on every Airgas Digital Channels * Drive the D&IT planning, execution, and deployment of Airgas Elevate and other eBusiness programs * Develop and maintain a high-performing & highly motivated team by identifying and attracting qualified professionals, establishing challenging career opportunities, and implementing development programs * Lead project and run-state teams, which may include 3rd party consulting resources * Lead efforts to deliver IT applications and services to the business community by leveraging internal resources and third party relationships * Collaborate with Airgas AMS, IT Procurement and infrastructure teams to reach and maintain world-class excellence in all aspects of CX Platform operations, both in terms of performance and resilience * Collaborate with Financial Ops Control and participate in project and departmental budget preparation, tracking, and approvals. * Develop and execute procedures, processes and guidelines that enhance the overall effectiveness of project execution * Effectively collaborate with other teams to document project scope, resources, timing, goals and deliverables for the purposes of obtaining IT gating and financial approval * Oversee strategic vendor and implementation partner relationships, driving the governance, and execution of Statements of Work. Ensure deliverable quality, SLA adherence, and full contract compliance across all external technology providers and consulting partners. * Work effectively across cross-functional teams to reach a common goal * Manages employees: supervises, plans, assigns and reviews the activities of D&IT teams within their scope, including internal and external resources. Follows HR processes and programs and provides feedback to employees in a timely and consistent manner. Fosters an environment that promotes teamwork