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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Level II Technician / IT Compliance & Documentation - **Company:** Custom Computer Specialists - **Location:** Smithtown, NY, United States - **Experience:** Experienced - **Salary:** $65,000 - $74,500 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Cyber Security, Information Technology Consulting, Disaster Recovery, Multi-Factor Authentication, Identity and Access Management, IT Management, Password Management, Runbook, User Provisioning Software, Gsuite, User Administration - **Published:** October 16, 2026 - **Apply:** https://www.careerbuilder.com/job-details/level-ii-technician-it-compliance-documentation-hauppauge-ny--20575b2a-ed79-4e91-9e59-e9a076e22935 ## About the Role * 2+ years in IT, IT compliance, security, or technical writing * Working knowledge of the NIST Cybersecurity Framework and common security controls * Experience writing policies, procedures, or technical documentation for non-technical readers * Familiarity with identity and access management, including MFA and user provisioning * Experience with Microsoft 365 and/or Google Workspace administration concepts * Strong organization skills and the ability to manage several documents and projects at once ## Description We are a growing IT company; a great place to start and grow your career!CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline - Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It's why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.Custom Computer Specialists is looking for a motivated technical professional to join our team as an IT Compliance & Documentation Specialist who writes and maintains policies, plans, and procedures that keep our clients secure, compliant, and ready for the unexpected. You will turn technical practice into clear documentation aligned with the NIST Cybersecurity Framework, and help roll out the processes behind it, from multifactor authentication to user audits.Salary: $65,000.00 - 74,500.00What You''ll Do:DocumentationCreate, maintain, and review core security and IT governance documents, including:NIST documentation: map controls and practices to the NIST Cybersecurity Framework (and NIST SP 800-53 / 800-171 where required) and track gapsProtocol and process documentation: standard operating procedures, runbooks, and how-to guides for technical staffAcceptable Use Policies: define acceptable use of systems, networks, devices, and dataDisaster recovery planning: backup, restoration, and business continuity plans with defined recovery time and recovery point objectivesIncident Response Plan: roles, escalation paths, communication templates, and post-incident review stepsSafety Plan: physical and digital safety procedures, coordinated with facilities and leadershipPassword Policies: complexity, rotation, storage, and password manager standardsChromebook Policies: device management, usage, assignment, repair, and return proceduresOnboarding / Offboarding policies: account provisioning, access grants, equipment issue, and timely deprovisioningProcess developmentSoftware, user, and responsibility charts: build and maintain software inventories, user/role matrices, and RACI chartsMultifactor deployment: plan, document, and support MFA rollouts, including user communication and training materialsUser auditing: run recurring access reviews, identify stale or excess permissions, and report findingsProject management and scope definitions: write project scopes, track milestones, and coordinate with technical staff and stakeholdersPerform other job-related duties as assignedOngoingReview and update documents on a set schedule, at least annually or after major changesKeep documentation organized, version-controlled, and easy to findSupport audits, assessments, and compliance reviews with evidence and recordsWhat success looks like:Coverage: share of required policies and plans that exist, are approved, and were reviewed in the last 12 months (target: 100%)MFA adoption: share of accounts with MFA enforced (target: 95%+, with documented exceptions)Audit timeliness: user access reviews finished on schedule, with stale accounts removed within 5 business days of being foundOffboarding speed: access removed for departing users within 24 hoursProject delivery: documented scopes finished on time and within scopeUsability: staff and clients can find and follow the documents without needing to escalateWhat You''ll Bring:2+ years in IT, IT compliance, security, or technical writingWorking knowledge of the NIST Cybersecurity Framework and common security controlsExperience writing policies, procedures, or technical documentation for non-technical readersFamiliarity with identity and access management, including MFA and user provisioningExperience with Microsoft 365 and/or Google Workspace administration conceptsStrong organization skills and the ability to manage several documents and projects at once#INDCCS Offers:Competitive salariesComprehensive benefits including:Medical and dental plansCompany paid vision and short and long term disability plansFlexible spending programs including Healthcare, Dependent Care, Transit and Parking401K with employer matchTuition reimbursementOnsite fitness center (or gym membership reimbursement for client or satellite based employees)Company paid life InsurancePaid holidays and vacationTechnical certification gift card rewards programCome experience our unique culture and see how our "right people, right results" philosophy has led to our outstanding success! We are great place to start your IT career!EEO Statement:Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.