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# Help Desk Technician - TS/SCI

- **Company:** General Dynamics Information Technology
- **Location:** Chantilly, VA, United States
- **Salary:** $54,995.0 - $74,422.0
- **Contract:** Permanent contract
- **Skills:** Adobe Analytics, Active Directory, CompTIA Network+, CompTIA Security+, Software Troubleshooting, Computer Equipment, Hardware Infrastructure, Cisco
- **Published:** October 16, 2026
- **Apply:** https://www.juju.com/job/1_gditmerge-RQ215859

## About the Role

users. + Maintains current knowledge of relevant technology as assigned. + Participates in special projects as required. **WHAT YOU'LL NEED TO SUCCEED:** + Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service. + Security Clearance Level: TS/SCI with Polygraph + Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA A+ CE, CompTIA Network+ CE, CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP), OR Cisco Certified Network Associate (CCNA)-Security. + CompTIA Security+ CE is the preferred certification. + In addition must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date. **GDIT IS YOUR PLACE:** + Full-flex work week to own your priorities at work and at home + 401K with company match + Comprehensive health and wellness packages + Internal mobility team

## Description

**Req ID:** RQ215859 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Active Directory (AD),Help Desk Support,Technical Support **Certifications:** Security CE + - Comptia CERT - Comptia CERT **Experience:** 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country.
We ensure today is safe and tomorrow is smarter.
Our work has meaning and impact on the world around us, but also on us, and that's important.
GDIT is your place.
You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.
We think.
We act.
We deliver.
There is no challenge we can't turn into opportunity.
And our work depends on a **Help Desk Technician** joining our team to support **our government client's** activities in the Northern Virginia locations. **At GDIT, people are our differentiator.** As a **Help Desk Technician** supports and manages the responsibilities of the successful completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. + Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. + Assists with the installation, configuration, and upgrade of computer hardware and software. + Provides end-user software troubleshooting and support. + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. + Provides troubleshooting and support. + Assists in the administration of e-mail systems. + Provides phone and help-desk support for local and off-site