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# Hardware / Software Field Service Technician

- **Company:** Chenega MIOS
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Dynamic Host Configuration Protocol, Desktop Computing, Video Cards, Domain Name System (DNS), Issue Tracking Systems, Kernel-Based Virtual Machine, Network Troubleshooting, Linux System Administration, System Center Configuration Manager, Windows PowerShell, SC Clearance, Computer Equipment, Information Technology
- **Published:** October 16, 2026
- **Apply:** https://www.juju.com/job/1_chenega4-16600481

## About the Role

accuracy and escalate issues via the ticketing system and request for assistance as needed. + Participate in/lead special projects and day-to-day operations. + Consistently remain customer-focused and provide a high level of customer service. + Interact daily with supervisor, peers, and customers and provide polite and friendly customer service. + Perform administrative and operational tasks aligned with established standards, Policies, and procedures. + May provide leadership to small teams or team members. + Experience with satellite communications systems such as Starlink + Other duties may be assigned to meet mission and customer needs. **Skills and Experience** + Proven experience with Windows operating systems, demonstrating versatility in managing diverse environments. + Advanced proficiency in Windows Server, infrastructure management, PowerShell scripting, and Linux administration. + Hands-on experience with SCCM, OS management, DNS, SAN, group policy, DHCP, and
Microsoft Windows technologies. + Strong analytical and troubleshooting skills to diagnose and resolve complex technical issues effectively. **Qualifications** + Minimum 4 years' experience. + Secret clearance + IT certifications preferred but not mandatory (ie.

## Description

**Hardware/Software Field Service Technician** + OCONUS, VA **Hardware/Software Field Service Technician** **OCONUS** Are you ready to enhance your skills and build your career in a rapidly evolving business climate?
Are you looking for a career where professional development is embedded in your employer's core culture?
If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you!
Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! **Summary** We deliver essential technology services to our customers in support of their missions to sustain the national security and economic interests of our nation.
SecuriGence is seeking a Hardware / Software Field Service Technician to support the Department of State Bureau of International Narcotics and Law Enforcement Affairs Office of Aviation (INL/A).
Help us solve problems with Innovation Through Intelligence. **Responsibilities** The Field Service Technician will be part of a dynamic team that provides IT support, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Endpoint IT Systems. + Troubleshoot and resolve common hardware and network issues including video cards, desktop/laptop issues, cabling and physical layer networking issues, and printer troubleshooting and/or maintenance. + Provide local and remote Technical Support Services for end users. + Diagnose and resolve problems with desktop systems, printers, digital senders, mobile devices, and other standard office equipment. + Complete basic hardware work as directed, such as cable management, desktop PC installation, monitors, KVM's, and laptop imaging and issuance. + Provide input and update to standard operating procedures. + Conduct validation of ticket information to ensure completeness and