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# Technical Program Manager

- **Company:** Datadog
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $116,000.0 - $145,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Software as a Service, Information Technology
- **Published:** October 16, 2026
- **Apply:** https://careers.datadoghq.com/detail/8268065/?gh_jid=8268065

## About the Role

* Program Management Experience: 3-5 years of experience leading technical programs in a SaaS or technical environment, ideally including cross-team or cross-functional initiatives. Experience supporting customer-facing or technical support functions is a plus.
 * Execution-Oriented: Comfortable driving moderately complex, cross-team initiatives independently, with the judgment to seek guidance on larger or more ambiguous efforts. Solid foundation in project scoping, timeline management, and risk management; PMP, Agile training, or equivalent certification preferred.
 * Data-Informed: Tracks progress against established metrics and uses data to guide decisions, report status, and identify risks early.
 * Clear Communicator: Able to convey project status and ideas concisely to a range of audiences, from peers to senior stakeholders, adapting the level of detail as needed.
 * Collaborative: Builds trust through consistent delivery; works constructively across teams to resolve differing viewpoints and unblock progress.
 * Comfortable with Ambiguity: Able to identify unclear requirements, ask the right questions, and bring structure to partially-defined problems.
 * AI Fluency: Uses AI tools confidently in day-to-day program work and can evaluate where AI can be responsibly and effectively applied to improve program processes.
 * Growth-Oriented: Developing skill in giving constructive, empathetic feedback; may support the onboarding or mentorship of newer team members.
 * Technical Foundation: Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent industry experience.

## Description

As a Technical Program Manager, you will lead and support a variety of technical programs that help these customer-facing teams work more effectively. Depending on the needs of the organization, this could include programs related to internal tooling, process improvement, knowledge and content systems, or other cross-functional initiatives. You’ll partner closely with team leads, subject matter experts, and other stakeholders to bring structure and clarity to moderately complex, cross-team programs, and you’ll act as a multiplier for the teams you support by driving programs from planning through delivery. Candidates who have previously led projects for customer-facing technical teams are especially encouraged to apply.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them., * Drive delivery of cross-team programs that support one or more Technical Solutions teams — coordinating stakeholders, dependencies, and timelines to keep work on track from kickoff through delivery.

 * Partner with team leads, subject matter experts, and cross-functional stakeholders to translate program goals into clear, actionable plans, and document scope, timeline, and quality expectations along the way.
 * Establish and maintain program management fundamentals — project trackers, status updates, risk logs — so stakeholders always have visibility into progress and blockers.
 * Identify unclear or incomplete requirements early and bring structure to ambiguous problems, escalating only when needed to keep execution on track.
 * Use data to track progress against milestones, surface risks, and guide decisions; adjust plans as circumstances change.
 * Apply AI tools to streamline your own program management workflows — synthesizing updates, surfacing patterns in program data, or accelerating documentation — and help identify where AI can improve processes for the teams you support.
 * Communicate program status, risks, and impact clearly to stakeholders at different levels, adapting your message for technical and non-technical audiences.
 * Look for opportunities to improve how programs and processes run, and contribute ideas that make execution more efficient over time.