> Markdown version of [/jobs/ext/3788203-app-systems-admin](https://www.wearedevelopers.com/jobs/ext/3788203-app-systems-admin). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# App Systems Admin

- **Company:** Norwegian Cruise Line
- **Location:** Miami, FL, United States
- **Contract:** Permanent contract
- **Skills:** Application Integration Architecture, Databases, Crystal Reports (Reporting Software), Data Validation, Data Integrity, Data Synchronization, JasperReports, JSON, Windows Servers, Oracle Databases, Power BI, Software Deployment, PL-SQL, SQL Databases, SQL Server Reporting Services, Systems Integration, User Provisioning Software, Extensible Markup Language (XML), Enterprise Software Applications, SOAPAPI, Integration Tests, Information Technology, Tools for Reporting, Servicenow
- **Published:** October 16, 2026
- **Apply:** https://www.healthjobsnationwide.com/node/15584025/apply-external

## About the Role

EDUCATION: Bachelor's degree in information technology, Computer Science, Hospitality Technology, or equivalent practical experience., * Experience supporting enterprise applications in cruise, hospitality, hotel, resort, or similar operational environments.

 * Experience working in high-availability or 24/7 production support environments.

SKILLS:

Experience with one or more of the following is preferred:

 * Oracle Database, SQL, PL/SQL, and Windows Server
 * Application integrations, XML/JSON, REST/SOAP APIs
 * Reporting tools such as Crystal Reports, SSRS, Power BI, or Jasper Reports
 * ServiceNow or similar ticketing platforms
 * Network/server troubleshooting and hospitality systems architecture

Preferred Experience

Experience with SPMS implementations, cruise new-builds, dry docks, cloud hospitality systems, or large-scale application rollouts.

## Description

We are seeking a SPMS Application Administrator to support, configure, and optimize shipboard and shoreside hospitality systems. This role is responsible for application administration, production support, system integrations, reporting, security, and operational readiness across a 24/7 environment., Application Administration

 * Administer, maintain, and configure SPMS environments, including users, roles, permissions, and operational settings.
 * Perform upgrades, patches, deployments, and system health monitoring.

Production Support

 * Provide Level 2 and Level 3 support for shipboard and shoreside application issues in a 24/7 operational environment.
 * Troubleshoot logs, databases, interfaces, and transactions.
 * Partner with vendors, technical teams, and business stakeholders to resolve incidents and support operational continuity.

Database & Reporting

 * Develop SQL queries, reports, and data extracts to support operational and business needs.
 * Perform data validation and reconciliation.

Systems Integration

 * Support integration between SPMS, POS, reservation, financial, and third-party hospitality systems.
 * Troubleshoot interface failures, data synchronization issues, and support integration testing.

Project Management

 * Support new-build, dry dock, rollout, upgrade, testing, UAT, and production deployment activities.
 * Document configurations, procedures, and process improvements.

Security & Compliance

 * Support security standards, user provisioning, access reviews, audit requests, and compliance requirements.
 * Ensure data integrity and compliance with company policies.