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# Site Reliability Engineer I (Full Time) - United States

- **Company:** Cisco Systems, Inc.
- **Location:** Durham, NC, United States
- **Experience:** Starter
- **Salary:** $107,800.0 - $157,400.0
- **Contract:** Internship / Graduate position
- **Skills:** Amazon Web Services, Microsoft Azure, Bash Shell, Cloud Computing, Computer Engineering, Programming Tools, Distributed Systems, Python (Programming Language), Reliability Engineering, Ansible, Prometheus, Data Logging, Google Cloud, Cloud Platform System, GitHub Copilot, Grafana, Containerization, Kubernetes, Infrastructure Automation Frameworks, Information Technology, Claude, Puppet, Terraform, Splunk, Cisco, Docker, Golang
- **Published:** October 16, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3451625301&tx=FP6158FFI&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* A Bachelor's degree (completed within the past 3 years or expected to be completed within the next 12 months ).
 * Qualifying education and work experience should be in Computer Science, Computer Engineering, Information Technology, or a related field.
 * Basic scripting or programming capability in Python, Bash, Go, or a similar language for automation and log parsing.
 * Demonstrated curiosity, analytical troubleshooting skills, and enthusiasm for collaborating within a fast-learning team., * Academic coursework or project exposure to cloud platforms (such as Amazon Cloud, Google Cloud, or Microsoft Azure).
 * Introductory experience with containerization technologies, such as Docker or basic Kubernetes concepts.
 * Familiarity with observability and logging tools (such as Splunk SPL, OpenTelemetry, Prometheus, or Grafana) through labs, internships, or personal projects.
 * Exposure to infrastructure automation concepts or configuration management tools (such as Terraform, Ansible, or Puppet).
 * Curiosity about using modern AI developer tools (such as GitHub Copilot or Claude) to accelerate scripting and operational runbook documentation.

## Description

Cisco's Reliability and Cloud Platform Engineering teams ensure the resilience, scalability, and 24/7 availability of our global cloud infrastructure and next-generation services. We design, monitor, and optimize distributed systems that empower enterprise organizations around the globe to thrive.

We are a collaborative community committed to mentorship, innovation, and career development. Joining our team offers early-career engineers hands-on exposure to cloud technologies, modern observability tools, and automated operations within a supportive environment where your ideas and curiosity are always valued., As an entry-level Site Reliability Engineer, you will play an active role in maintaining platform health and learning modern cloud operations alongside experienced mentors. In this role, you will:

 * Monitor infrastructure and application telemetry across multi-tenant cloud environments to help maintain platform health and uptime.
 * Assist with incident triage and response workflows alongside senior engineers to resolve service-impacting events promptly.
 * Execute and suggest improvements to automated operational runbooks and standard procedures to reduce repetitive troubleshooting steps.
 * Contribute to Post-Incident Reviews (PIRs) by documenting event timelines and helping identify permanent preventive solutions.
 * Collaborate with Site Reliability Engineering and Product teams to enhance observability dashboards, alert hygiene, and system health signals.
 * Participate in a structured operational on-call rotation with team mentorship to support global cloud platform reliability.