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# Onsite IT Support Technician Munich/Berlin

- **Company:** DXC Technology
- **Location:** UK
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Document Management Systems, Knowledge Management, Networking Cables, Software Deployment, Wi-Fi Technology, Network Routers, Office365, Information Technology, Network Server
- **Published:** October 17, 2026
- **Apply:** https://www.totaljobs.com/job/onsite-technician/dxc-technology-job108194739

## About the Role

* Two or more years of relevant experience
 * Fluency in German (C1) and English

## Description

* Ensuring efficient running of and providing maintenance to various IT systems. Inspecting, prioritizing, and maintaining systems to the highest operational standards
 * Providing effective solutions for software and hardware issues
 * Responding to user inquiries and guide users with simple, step-by-step how-to instructions
 * Recording technical issues and solutions in Knowledge Management System, update knowledge articles with newer and relevant information
 * Enabling end users by providing training and education, * Assistance with Software deployment and with Software related issues (Standard & Non-Standard)
 * Support of Microsoft Windows and Apple operating system as well as Microsoft Office 365 suite
 * How-to assistance of End User assigned IT devices and software
 * Standard and non-standard HW Devices (peripherals like monitors, label printers, etc.)
 * Basic HW support for Desktop & Laptop: RAM upgrade, Keyboard exchange, SSD HD replacement
 * Smart hands experiences for any support team including but not limited to: MFP, Standalone, Networked Printers & Scanners, including toner replacement etc, Servers & Storage
 * Providing support for meeting room equipment (Audio and Video) as well as for Network cabling and port patching, Wi-Fi network, replacement of router, HUBS and Switches
 * Document management like Asset Management, Knowledge Management maintenance, Site Operations Manual, etc.
 * Stock management (incoming & outgoing IT goods)
 * End user training and education

#LI-onsite

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.