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# Helpdesk Admin

- **Company:** Build Recruitment Limited
- **Location:** Enfield, UK
- **Salary:** £25,397.0 - £33,738.0
- **Contract:** Temporary contract
- **Skills:** Spreadsheets, Microsoft Office, Reliability Availability Maintainability and Safety Software
- **Published:** October 17, 2026
- **Apply:** https://buildrec.com/jobs/19779-administration-helpdesk-admin-enfield-uk/

## About the Role

+ Previous experience in a coordinator or administrative role, ideally within maintenance, construction or facilities
 + Excellent organisational skills and attention to detail
 + Strong communication skills and confidence in dealing with clients, operatives, and management
 + Proficient in MS Office and ability to pick up internal systems quickly
 + Comfortable working in a fast-paced, high-volume environment

## Description

We are currently seeking a proactive and highly organised Helpdesk Administrator to join a busy and fast-paced team based in Enfield. This is a temp-to-perm opportunity for the right candidate, with the potential for hybrid working after a couple of months.
You will play a key role in supporting the operational team, coordinating work orders, liaising with clients, subcontractors and operatives, and ensuring the smooth running of daily schedules and reporting., + Raise and allocate work orders from client phone calls and emails using internal systems

 + Work closely with Contract Managers/Supervisors to allocate daily and emergency works
 + Book appointments with sites and subcontractors using internal systems
 + Process operative timesheets, update spreadsheets and ensure accurate records for payroll
 + File and maintain job documentation including photos and supporting paperwork
 + Daily updates of WIP reports and internal trackers to minimise outstanding jobs
 + Handle client queries and recalls across multiple contracts professionally
 + Maintain lone working records and carry out regular welfare calls to operatives
 + Ensure compliance and document accuracy - including RAMS, job sheets, materials used
 + Upload documents to client systems to support invoicing and contract compliance
 + Support administrative duties as requested by managers and senior leadership
 + Keep client portals updated with job progress and documentation