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# IT Technician Needed - Newham Based School

- **Company:** Protocol Education
- **Location:** London, UK
- **Salary:** £24,084.0 - £31,200.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Microsoft Online Services, System Configuration, Desktop Computing, Network Troubleshooting, Networking Basics, Software Deployment, Software Troubleshooting, Information Technology, Network Support, Laptops, User Accounts
- **Published:** October 17, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5930663500

## About the Role

* Previous experience in an IT Technician, IT Support or Helpdesk role
 * Good knowledge of Windows operating systems, Microsoft 365 and basic networking
 * Strong troubleshooting and problem-solving skills
 * Excellent communication and customer service skills
 * A proactive, organised and solution-focused approach
 * The ability to prioritise workload in a busy school environment
 * Previous school-based experience is desirable but not essential
 * An enhanced DBS on the Update Service, or willingness to obtain one

## Description

Technology is at the heart of modern education, and we're working with a forward-thinking Secondary School in Newham seeking a proactive and enthusiastic IT Technician to join their team.

This is an excellent opportunity for an IT professional who enjoys problem-solving, supporting end users and ensuring that technology enables teaching and learning to run seamlessly. You'll be a key member of the school's support staff team, helping maintain and improve the school's IT infrastructure while providing first-class technical support to staff and students.

 * Providing first-line and second-line IT support across the school
 * Troubleshooting hardware, software and network issues efficiently
 * Installing, configuring and maintaining laptops, desktops, printers and other devices
 * Supporting classroom technology, including interactive displays and audiovisual equipment
 * Managing user accounts, passwords and Microsoft 365 services
 * Assisting with network maintenance, system upgrades and software deployments
 * Ensuring all IT equipment is secure, functional and ready for daily use
 * Supporting staff and students with technical queries and training where required
 * Maintaining accurate IT asset records and documentation
 * Working alongside leadership and external providers to deliver effective IT services, Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.