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# ADC Engineer II, Amazon Dedicated Cloud Engineering - Support Engineering

- **Company:** Amazon.com, Inc.
- **Location:** Seattle, WA, United States
- **Experience:** Experienced
- **Salary:** $116,900.0 - $167,400.0
- **Contract:** Permanent contract
- **Skills:** Secure Shell (SSH), Amazon Web Services, Ubuntu (Operating System), CentOS, Command-Line Interface, Cloud Computing, Cloud Engineering, Cyber Security, Databases, Computer Engineering, Linux, Domain Name System (DNS), Hypervisor, Information Sciences, Internet Protocol Security (IP SEC), Virtual Private Networks (VPN), Microsoft Security Essentials, Network Monitoring, Routing, Red Hat Enterprise Linux, Cloud Services, Solaris (Operating System), TCP/IP, Virtualization Technology, Xen Servers, Diagnostic Tools, Load Balancing, Information Technology, Vmware
- **Published:** October 17, 2026
- **Apply:** https://dejobs.org/x/x/EB7BE911CD344828A3F22A3A0A376C08/job/

## About the Role

* Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
 * Bachelor's degree in Information Science / Information Technology, Computer Science, Computer Engineering, Electrical Engineering, related field, or 3 years relevant experience
 * 3+ years of experience with Systems Administration in Linux/Unix (Ubuntu, CentOS, RedHat, Solaris, etc.)
 * 3+ years of experience with Networking (TCP/IP, DNS)
 * 3+ years of experience with Troubleshooting / Support for technical IT issues
 * Current, active US Government Security Clearance of TS/SCI with Polygraph, * Expertise with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools
 * Experience with internet fundamentals and cloud computing concepts
 * Experience with AWS core services, Command Console, or command line interface
 * Experience with compute, database and storage concepts
 * Experience with Virtualization (VMware, Xen, Hypervisor)
 * Experience with security concepts and best practices
 * Experience managing full application stacks from the OS up through custom applications

## Description

The AWS Intelligence team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.

In this role, you are able to take a defined set of tasks and execute it on schedule. You identify ineffective processes. You may identify when technical implementations have defects or are not highly available, performant, or maintainable. You understand operational risk and avoid taking unnecessary risks. You identify operational concerns and resolve, mitigate, or escalate the concerns in a timely manner.

This is a shift work position. This team works 24/7 operations, and may require you to work some nights and/or weekends.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

A day in the life

On a typical day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.