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# Change & Governance Lead - ITIL/ServiceNow, Madrid (Hybrid)

- **Company:** Tata Consultancy Services
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** IT Management, Servicenow
- **Published:** October 17, 2026
- **Apply:** https://www.jobleads.com/es/job/change-governance-lead-itil-servicenow-madrid-hybrid--madrid--e88a54253a4cf23309b53bf2d991a79e7

## About the Role

Required are 5-8 years of experience in change management or IT service governance, with strong communication and collaboration skills. The position is hybrid in Madrid, with a 9:00-18:00 schedule and a permanent contract, plus

## Description

Tata Consultancy Services in Madrid is seeking an IMS Change Manager to lead governance, KPI reporting, and cross-team stakeholder coordination. The role focuses on driving root cause analysis and continual improvement within IT governance and ServiceNow workflows.

Required are 5-8 years of experience in change management or IT service governance, with strong communication and collaboration skills. The position is hybrid in Madrid, with a 9:00-18:00 schedule and a permanent contract, plus