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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Technician (1 vacancy + 6 - Month Eligibility List) - **Company:** College of the Desert - **Location:** Palm Desert, CA, United States - **Experience:** Experienced - **Salary:** $65,805.0 - $92,595.0 - **Contract:** Temporary contract - **Skills:** Information Systems, Desktop Computing, Video Encoding, Hardware Testing, Information Technology - **Published:** October 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=22d46d81769f6942 ## About the Role College of the Desert is seeking individuals from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. As such, we prioritize individuals who fully demonstrate their understanding of the community we serve, the benefits of diversity in a professional and educational setting, and values creating a culture that brings people together. A successful candidate will value working in a collegial, collaborative environment that is guided by a commitment to inclusion, student education, and equity. An equity-minded individual is a person who already does or has demonstrated the desire to: * Understand the importance of holding ourselves accountable as faculty, staff and leadership for closing equity gaps and engaging in equitable practices; * Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility; * Encourage positive race-consciousness and embrace human difference; * Reflect on institutional and teaching practices and aim to make them more culturally responsive; and * Strategically build buy-in and participation among colleagues for equity-related initiatives., Knowledge of: Hardware and software installation, configuration; collection of information and storing of data; audio-visual systems operations and maintenance; maintaining and upgrading systems; troubleshooting and assisting users; data entry; record-keeping techniques; interpersonal skills using tact, courtesy. Ability to: Install, configure, and test hardware and software; learn and apply new technologies; operate a variety of equipment, including media, audio/video, and computers hardware; communicate effectively both orally and in writing to exchange information; establish and maintain cooperative and effective working relationships with others; demonstrate a sensitivity to and relate to persons with diverse socio-economic, cultural, ethnic, gender, ability, and sexual orientation backgrounds; understand and follow oral and written instructions; sit for extended periods of time; lift up to 25 pounds., Any combination equivalent to: Associate of Art in computer science, information systems or related area and two (2) years of experience working with the installation, configuration and maintenance of computers, media and related technology., * College Transcripts: For consideration of any educational coursework, degree(s) must be awarded at the time of application. Academic transcripts of all college level coursework showing date degree awarded from an accredited institution. Unofficial transcripts are acceptable at time of application. Successful candidate must provide official transcripts upon hire. Non-U.S. transcripts must include a certified U.S. evaluation (i.e., NACES agency: www.naces.org) at the time of application. Diplomas will not be accepted in lieu of the required transcripts. ## Description Under the direction of the Dean, Information Technology and Institutional Research or appropriate Supervisor, provide technical and educational technology support for hardware and software to users; set-up, install and troubleshoot media and computer systems, and provide first level helpdesk support., * Setup, configure, deliver, maintain, and troubleshoot media equipment, computer systems, and peripheral devices. Install operating systems and other district supported software. Perform scheduled maintenance of technology and media equipment. E * Provide technical assistance for helpdesk inquiries and district supported software; perform first level troubleshooting over telephone, in person; replace or repair broken equipment. E * Process helpdesk request following standard procedures, log all help desk interactions, prioritize helpdesk requests according to urgency and department procedures, and prepare activity reports. Refer more technical and complex problems to other information systems and technology staff for resolution. E * Assist in performing audio/video recording, editing and duplicating. E * Track and maintain hardware inventory, information, and software licenses. E * Assist with web and portal updates. E * Assist with setting up and monitoring nightly backups. E * Perform a variety of clerical duties in support of Information Technology. Gather data and prepare reports. E * Research, evaluate and test new hardware and software; identify potential conflict with existing systems and contact hardware and software technical support if needed for technical issues. * Assist with updating technology training materials as needed. * Stay current with recent technology, changes, and updates. * Perform related duties as assigned., * Applicants must be authorized to work for any employer in the U.S. * College of the Desert does not offer sponsorship nor take over sponsorship for an employment VISA. * Employment is contingent on residence in California. * Incomplete application packages will not be considered. * All submitted materials become the property of College of the Desert Community College District and will not be returned or copied and will be considered for this position only. * Salary placement will be contingent on all materials submitted for this position. * Applicant bears the sole responsibility for ensuring that the application package is complete when submitted. * All travel arrangements will be at applicant's expense. * Application materials must be received by the deadline. Application materials received after the closing deadline will not be accepted., All DCCD employees are required to report to work on a regular and consistent basis, as scheduled, to assigned job.