> Markdown version of [/jobs/ext/3797069-director-of-it-and-workplace](https://www.wearedevelopers.com/jobs/ext/3797069-director-of-it-and-workplace). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of IT and Workplace - **Company:** Hippocratic AI - **Location:** Menlo Park, CA, United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Bash Shell, Business Software, Software as a Service, Cyber Security, Identity and Access Management, Python (Programming Language), Windows PowerShell, Systems Integration, Software Vulnerability Management, Data Processing, IT General Controls (ITGC), Okta, Information Technology, Casper Suite, Gsuite - **Published:** October 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6b3e51e81f4ed8fe ## About the Role * 8+ years in IT, spanning hands-on administration or engineering and progressively senior ownership. You've done the work you'll now be leading. * 3+ years managing IT or workplace teams, including hiring, performance management, and developing people into bigger roles. * Proven ownership of an IT function through rapid growth. You've scaled systems and process ahead of headcount, not behind it. * Deep technical expertise across identity (Okta or comparable), Microsoft 365 and Google Workspace, MDM at fleet scale, and corporate networking. * Experience as a named control owner in a regulated environment - HIPAA, SOC 2, or HITRUST - including sitting across the table from auditors. * Budget ownership and vendor negotiation experience, with the financial fluency to frame a risk or a funding ask so a CFO can act on it. * Workplace or facilities exposure - buildouts, moves, physical security, or lease management - or a genuine appetite to own it and learn quickly. * Willingness to stay close to the work. This is a leadership role at a company where the director still unblocks a broken demo when it matters. * Education: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience. We weigh demonstrated ability over credentials., * Healthcare, life sciences, or another environment handling sensitive personal data at scale. * IT integration of an acquisition, or standing up a function's first access governance or asset management program. * Automation depth (Python, Bash, PowerShell) and experience managing devices and infrastructure as code. * Certifications such as Okta Certified Administrator, Microsoft 365 Enterprise Administrator, Jamf, CISM, CISSP, or ITIL. ## Description We've grown to roughly 265 people working onsite from our Menlo Park headquarters, supported by a large network of remote U.S.-licensed clinicians - and part of the Series C is earmarked for acquisitions. The systems and the spaces holding all of that together were built for a much smaller company. We're hiring a Director of IT & Workplace to own them properly. You'll own two halves of the same problem: the employee technology platform - identity, endpoints, networking, the SaaS portfolio, and our IT security posture - and the physical environment the company runs on, from space planning and physical security to the AV that customer demos and all-hands depend on. You'll inherit a small, capable team and be accountable for leveling it up. You'll be the named owner for IT controls in our HIPAA and SOC 2 programs, you'll own the IT and workplace budget, and when we acquire a company, you'll be the one integrating it., * Own a multi-year IT and workplace roadmap tied to the hiring plan, and bring it to leadership with clear tradeoffs and funding asks. * Own the IT and workplace operating and capital budget: forecast it, defend it in planning cycles, and continuously rationalize license, vendor, and facilities spend. * Lead, coach, and grow the existing team - set clear expectations, run honest performance conversations, hire as scope deepens, and build career paths that keep strong people. * Define and publish service levels for ticket response, uptime, onboarding readiness, and workplace turnaround, and report against them to the executive team. Technology and infrastructure * Own the identity platform: SSO, MFA, automated joiner-mover-leaver provisioning in Okta, and access governance across every connected application. * Own the endpoint fleet and the SaaS portfolio - Microsoft 365, Google Workspace, IRU, and a long tail of business applications - with enforced MDM baselines for encryption, patching, and configuration. * Own network and connectivity for the headquarters and the remote workforce, with redundancy appropriate to a company our customers depend on. * Replace manual provisioning, access reviews, and device setup with scripted, auditable workflows. * Lead major programs end to end: platform migrations, upgrades, office buildouts, and the IT and workplace integration of acquired companies. Security, compliance, and risk * Serve as the accountable owner for IT controls in our HIPAA, SOC 2, and customer security review programs, including evidence collection and audit response. * Enforce least privilege across the environment and run recurring access certifications with documented outcomes. * Partner with Security on incident response and vulnerability remediation, and with Legal on data handling, retention, and discovery requests. * Own business continuity and disaster recovery for corporate systems - write the plans, test them, and fix what the tests expose. * Treat protected health information and confidential data with the care our customers and their patients expect. This is non-negotiable in everything we do. Workplace and facilities * Own day-to-day operations of the headquarters, and lead space planning and buildouts against a hiring plan that keeps moving. * Manage physical security - access control and badging, visitor management, cameras, and emergency preparedness - aligned with our compliance obligations. * Own conference room and event AV, including all-hands and customer visits, to a standard where the technology is never the story. * Support remote clinicians and staff with reliable equipment logistics, home office standards, and consistent service regardless of location. * Manage facilities, AV, security, and food vendors, plus landlord and lease matters, in partnership with Finance and Legal.