> Markdown version of [/jobs/ext/3797344-technical-support-specialist-residential](https://www.wearedevelopers.com/jobs/ext/3797344-technical-support-specialist-residential). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Support Specialist - Residential

- **Company:** VISIONARY BROADBAND SELLER, INC.
- **Location:** Sheridan, WY, United States
- **Salary:** $39,998.0 - $43,680.0
- **Contract:** Permanent contract
- **Skills:** Computer Literacy, Web Browsers, Networking Hardware
- **Published:** October 17, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=3024286173-2

## About the Role

* Strong computer literacy, with the ability to quickly learn and navigate new systems and applications. As well as internet-based applications such as email apps and Browsers.
 * Basic understanding of networking and networking equipment.
 * Showing attention to detail and documentation.
 * Customer service skills, and working with customers over the phone as well as in person.
 * Patience and a willingness to learn, this is a must.
 * Ability to work in multiple systems at the same time

## Description

Our rapidly growing retail business is looking for an accomplished, up-beat and friendly individual to join our team as a Technical Support Agent. The successful candidate for this role will have a strong command of the company's network and customer database and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. We need an enthusiastic individual who can listen to customer issues and then offer a unique and innovative solution to each problem.