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# Application Support Engineer I

- **Company:** Ryder System, Inc.
- **Location:** Coral Gables, FL, United States
- **Experience:** Starter
- **Salary:** $50,000.0 - $60,000.0
- **Contract:** Internship / Graduate position
- **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Applications Architecture, Information Engineering, Software Debugging, Python (Programming Language), Software Engineering, SQL Databases, Data Streaming, TypeScript, Enterprise Software Applications, Information Technology, Programming Languages
- **Published:** October 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a22340e301b50bd3

## About the Role

* Problem-solving and analytical thinking, Required
 * Strong communication skills, Required
 * Ability to follow structured processes, Required
 * Willingness to learn new technologies and programming languages, Required, * Bachelor's Degree in Computer Science, MIS, or related field, Required
 * 1 year or more in Professional, Internship or project experience with development and/or application support, Preferred
 * Basic programming knowledge (SQL, Python, JavaScript, or TypeScript , Required
 * Exposure to enterprise applications , Preferred
 * Basic understanding of APIs and data flows , Preferred

## Description

engineering-focused troubleshooting across enterprise platforms. Engineers will resolve production issues, support business operations, and gain exposure to system behavior, data flows, and application architecture. Works primarily on

well-defined issues and tasks with guidance, following established processes

and runbooks. This is an entry-level role designed to develop future

application engineers.

This role is part of Ryder's Technology Talent Incubator Program-an accelerated career pathway designed to launch the next generation of technology professionals. You'll gain hands-on experience supporting enterprise systems while building exposure to cutting-edge areas such as cloud platforms, cybersecurity, data engineering, and artificial intelligence. Through real-world problem solving, mentorship, and continuous learning, the program is designed to fast-track your growth and prepare you for future roles across Ryder's technology organization, including engineering, data, automation, and security-focused positions.

Essential Functions

 * Troubleshoot and resolve well-defined application incidents and service requests using documented procedures.
 * Perform data corrections, user support, and basic configuration updates within established guidelines.
 * Follow runbooks and knowledge articles to diagnose issues and implement standard fixes.
 * Escalate issues that are not clearly defined or require deeper system changes, while assisting in resolution by gathering logs, reproducing issues, and providing detailed documentation and analysis.
 * Assist in debugging efforts by gathering logs, reproducing issues, and supporting testing activities.
 * Identify recurring issues and flag patterns to senior engineers for further investigation.

Additional Responsibilities

 * Collaborate with senior engineers on complex issues
 * Contribute to knowledge articles and continuous improvement efforts
 * Participate in training and development activities within the Talent Incubator Program, Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.