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# Provisioning Analyst

- **Company:** Accenture
- **Location:** Irving, TX, United States
- **Experience:** Experienced
- **Salary:** $48,110.0 - $133,598.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Spreadsheets, Databases, Data as a Services, Data Centers, Network Service, Productivity Software, Document Enterprise Platform, Gsuite
- **Published:** October 17, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3454761223&tx=KL3737FFF&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Minimum 2 years of experience ordering or implementing voice services (e.g., POTS, TFNs, DIDs), * Working in a telecommunications, network provisioning, or service delivery environment
 * Experience with a telecom carrier or connectivity provider
 * Fluency in Microsoft 365/Google Workspace, including spreadsheets and presentations
 * Basic understanding of cabling and fiber infrastructure (patch panels, cross-connects, fiber types)
 * Strong verbal and written communication skills with an ability to work professionally with customers and carriers
 * High attention to detail with strong organizational, documentation, and time-management skills
 * Able to work independently and collaboratively in fast-paced, high-pressure environments
 * Proficiency with productivity tools (email, spreadsheets, documentation platforms)
 * Ability to manage multiple concurrent tasks and adapt to changing priorities or processes
 * Familiarity with provisioning workflows used by global carriers
 * Experience supporting multi-region provisioning activities (NA, LATAM, APAC, EMEA)
 * Knowledge of network service lifecycle processes or related project-tracking systems

## Description

Service Ordering & Provisioning

 * Place and manage orders for Cross-Connect, Voice, and Data services with global carriers and vendors
 * Support additional work types (e.g., Dark Fiber, Wavelengths, Space and Power, corporate infrastructure) by ensuring all documentation and updates are consistently maintained

Order Tracking & Implementation Management

 * Track carrier progress for installs, disconnects, adds, changes, and long-lead network services
 * Validate milestone accuracy, identify incorrect or delayed updates, and perform remediation to maintain data integrity
 * Oversee cradle-to-grave implementation activities, ensuring deliverables are completed within aggressive timelines

Quality Assurance & Risk Escalation

 * Perform quality checks on order details, dates, and technical documentation to ensure completeness and accuracy
 * Escalate missed milestones, stalled activities, or testing failures (e.g., ping tests) to carriers and internal teams for timely resolution
 * Support capacity implementations for corporate offices and data centers worldwide, ensuring readiness for activation

Cross-Functional & Vendor Coordination

 * Lead or participate in discussions with carriers, partners, and internal organizations (Engineering, Deployment, PM teams)
 * Provide status updates, clarify requirements, and drive timely completion of provisioning tasks
 * Document all activities and updates in designated status-tracking and ticketing systems

Documentation & Database Accuracy

 * Maintain accurate records of all provisioning work in internal tracking tools
 * Ensure full alignment of documentation across systems (orders, milestones, testing notes, approvals, capacity records)
 * Support Senior PMs by keeping all provisioning-related artifacts current and audit-ready