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# Systems Administrator II

- **Company:** ATTAINX INC
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), User Authentication, Software as a Service, Collaborative Software, Information Systems, Information Leak Prevention, Disaster Recovery, Systems Integration, Software Vulnerability Management, Data Processing, Enterprise Software Applications, Data Ingestion, Information Technology, Performance Monitor, DocuSign, User Accounts
- **Published:** October 17, 2026
- **Apply:** https://jobs.military.com/career/368370/system-administrator-level-ii-virginia-va-arlington

## About the Role

nSecurity Requirements: Must successfully complete the required DHS/CISA background investigation and obtain and maintain a favorable Entry on Duty (EOD)/fitness determination and authorized system access. Public Trust processing is subject to DHS/CISA personnel security requirements.\n
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\nWork Authorization: Must be authorized to work in the United States and meet DHS/CISA personnel and system access requirements.\n, * Three (3) to five (5) years of related systems administration, enterprise application administration, or SaaS platform support experience.\n

 * A bachelor's degree in information systems, computer science, information technology, or a related field or equivalent relevant education, training, and experience is preferred.\n
 * Experience administering user accounts, groups, roles, permissions, configuration settings, and enterprise identity integration.\n
 * Experience supporting application availability, performance monitoring, logs, alerts, troubleshooting, and incident escalation.\n
 * Experience implementing controlled configuration changes, updates, release validation, rollback procedures, and maintenance documentation.\n
 * Ability to troubleshoot API, connector, authentication, and data ingestion issues in coordination with development and security teams.\n
 * Knowledge of least-privilege access, secure configuration, credential protection, sensitive information handling, and operational evidence requirements.\n
 * Ability to maintain administrative SOPs, configuration inventories, dashboards, usage reports, user guidance, and support knowledge articles.\n
 * Hands-on administration of DocuSign eSignature, Admin, Monitor, or comparable enterprise e-signature platforms is preferred.\n
 * Experience supporting Microsoft 365, enterprise identity and PIV-enabled authentication, and secure SaaS integrations is preferred.\n
 * Experience supporting Federal environments, security authorization evidence, NIST SP 800-53 controls, and records management or accessibility requirements is preferred.\n
 * A relevant systems administration, cloud administration, or IT service management certification is preferred.\n
 * Must obtain and maintain the required DHS/CISA Entry on Duty or fitness determination, background investigation, and authorized system access.\n

## Description

AttainX is seeking a Systems Administrator II to configure, administer, and sustain CISA's DocuSign environment and its approved enterprise integrations. This position maintains platform accounts, groups, templates, access settings, monitoring, and operational documentation; supports controlled changes and service continuity; and coordinates with CISA's Technology Operations Center and the project's technical teams. The role focuses on SaaS platform administration and supporting integration operations.\n, * Configure and administer DocuSign accounts, groups, user access, templates, routing rules, administrative policies, alerts, and approved branding.\n

 * Provision, modify, review, and deactivate accounts and permissions through authorized processes; maintain access records and least-privilege configurations.\n
 * Maintain approved integration settings with enterprise identity and collaboration platforms, including Microsoft 365, and troubleshoot authentication and connector issues.\n
 * Monitor platform availability, performance, usage, and operational alerts; support forwarding of security logs through DocuSign Monitor and escalate suspected incidents to authorized teams.\n
 * Execute approved configuration changes, updates, feature enablement, and module activation; validate readiness, document results, and maintain rollback or recovery procedures.\n
 * Perform preventive, corrective, and improvement maintenance within the assigned platform and integration scope; coordinate vendor-managed changes and vulnerability remediation with security and engineering teams.\n
 * Support data ingestion operations, controlled retention settings, and records retrieval; coordinate metadata or archival problems with developers, data analysts, and records personnel.\n
 * Maintain configuration inventories, maintenance logs, licensing and utilization information, dashboards, and monthly operational reporting inputs.\n
 * Provide configuration and operational evidence for continuous monitoring, security authorization, remediation tracking, and applicable data loss prevention controls.\n
 * Coordinate cutover, help desk readiness, Tier 1 knowledge transfer, service level procedures, alerting, and operational advisories with CISA's Technology Operations Center.\n
 * Maintain administrative SOPs, concepts of operations, user guides, training materials, and support knowledge articles; support administrator and end-user training.\n
 * Support continuity and recovery validation for assigned integrations and downstream repositories; document outages, restoration actions, and handoffs during service transitions.\n
 * Preserve applicable accessibility when configuring or updating administrative screens, dashboards, templates, and generated documents; coordinate testing and remediation with the technical team.\n
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