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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Center Critical Operations Technician - **Company:** Prime Inc. - **Location:** Dallas, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Applicant Tracking Systems, Bioinformatics, Computerized Maintenance Management Systems, Data Centers, Data Logging - **Published:** October 17, 2026 - **Apply:** https://www.careerbuilder.com/job-details/data-center-critical-operations-technician-dallas-tx--22b18dc1-f6e6-4f6e-804a-e731e0a3c0ce ## About the Role * Two or more years of technical training, military training, or workplace equivalency * Background in areas of IT, electrical, and/or mechanical Preferred Qualifications: * Two or more years of work experience in data center environment or equivalent. Knowledge, Skills And Abilities: * Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems * Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety * Current knowledge in industrial safety best practices (i.e., lockout/tag out, arc flash protection, OSHA, and state regulations) Physical Requirements: All physical requirements are expected with reasonable accommodations: * Walk job sites in uneven terrain * Work at heights and from ladders * Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more * Reach and stretch to position equipment and fixtures while maintaining balance ## Description About the roleThe Critical Operations Technician(s) (COT) are Prime Data Center's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems.The COT maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.Reports to: Critical Facilities ManagerLocation: Onsite in data center located in north Dallas TX areaAvailable Shifts/Schedules:This role is a non-exempt (hourly) position with eligibility for overtime. We are hiring technicians for our existing data center facility in Dallas TX. We are currently hiring for the following shift:12-hour night shift w/ occasional shift coverage of other shifts - 10:00pm - 10:00am 10:00pm -10:00pmWhat you'll doOperate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center.Troubleshoot of facility events within internal SLAs.Perform root cause analysis of equipment failuresEnsure all safety procedures are adhered to while performing workWork a 12-hour shift (3 and 4 day work weeks days or nights)Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)Perform BMS (Building Management System) Facility monitoring, logging, reporting, and trending of critical information.Utilize internal CMMS to manage building workflows and spare part inventorySupervise contractors who perform servicing or preventive maintenanceFully comply with all physical security procedures and policiesDrive innovation while reducing operational costs in the facilitiesQualificationsBasic Qualifications:Two or more years of technical training, military training, or workplace equivalencyBackground in areas of IT, electrical, and/or mechanicalPreferred Qualifications:Two or more years of work experience in data center environment or equivalent.Knowledge, Skills And Abilities:Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler SystemsKnowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safetyCurrent knowledge in industrial safety best practices (i.e., lockout/tag out, arc flash protection, OSHA, and state regulations)Physical Requirements:All physical requirements are expected with reasonable accommodations:Walk job sites in uneven terrainWork at heights and from laddersRegularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or moreReach and stretch to position equipment and fixtures while maintaining balanceBenefitsCompetitive hourly range along with a shift differential of 15% for the later shift401k fully vested upon enrollment, up to a 4% employer match100% employee premiums paid by employer for medical, dental, vision, life insurance, and disabilityOver 4-weeks of Paid Time Off + Sick timeApplications will be accepted on an ongoing basis. Prime is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, color, age, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, genetic information, ancestry, national origin, citizenship, protected veteran or military status, disability status, or any other classification protected by federal, state, or local laws and ordinances.#LI-Onsite