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# Desktop Support Specialist

- **Company:** Empath Health
- **Location:** Bradenton, FL, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Antivirus Softwares, Databases, Desktop Computing, Microsoft Office, Office Suite, Software Deployment, Computer Equipment, Information Technology, Laptops
- **Published:** October 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bce313bbda615af9

## About the Role

Associate's or Bachelor's degree in Computer science or related field with 3 or more years of experience in a corporate Information Technology department providing end-user support over a wide range of systems. Or, an equivalent level of education and experience.

 * Microsoft Certification on Office Applications, Windows, 7, 8, and/or 10 strongly preferred.; CompTia A+ Certification strongly preferred.
 * Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.
 * Experience with end-user IT support (e.g., Windows operating systems, PC hardware, antivirus tools. personal firewall tools, web browser, MS Office applications).
 * Must be available for and participate in on-call rotation overnight and weekends.
 * Ability to work on-site and travel between locations as needed. Has a valid active driver's license, reliable transportation, and auto insurance.

## Description

* Applies technical knowledge to support end-users for desktops, laptops, and mobile devices as well as telecom services, email service, and all IT client provided services.
 * Creates and implements solutions to correct and prevent ongoing systems issues, to minimize disruptions to the productivity of the end-user.
 * Performs physical inventory of laptops and other equipment, accessories, and parts to ensure configuration and inventory management database entries are complete and accurate.
 * Participates in on-call rotation.
 * May be required to travel between facilities.