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# Robotics Operations Systems Engineer

- **Company:** Symbotic LLC
- **Location:** Ottawa, KS, United States
- **Experience:** Experienced
- **Salary:** $71,000.0 - $97,900.0
- **Contract:** Permanent contract
- **Skills:** Linux, Python (Programming Language), Software Tools, Software Engineering, SQL Databases, Warehouse Management Systems, Information Technology, Operational Systems, Allen-Bradley Factory Automation Equipment
- **Published:** October 17, 2026
- **Apply:** https://www.careerjet.com/job/us93880553f884054ea02ededb5e94ec04/eaa

## About the Role

* Bachelor's degree in Electrical or Software Engineering, Computer Science, Automation Engineering, or related field; or equivalent experience.
 * 2+ years working with automated systems.
 * Familiarity with PLCs (Allen Bradley, Siemens), industrial robots (ABB), and software tools/languages (SQL, Linux, Python).
 * Hands-on skill assembling, operating, and troubleshooting robotics and electromechanical equipment.
 * Calm under pressure; comfortable shifting priorities as operations evolve.
 * Curiosity to learn new equipment; collaborative spirit to assist teammates.
 * High sense of urgency and ownership.

Work Conditions & Expectations

 * Valid driver's license with the ability to drive and/or fly to client and customer locations.
 * Ability to use a personal credit card and submit bi-weekly expense reports for reimbursement to Symbotic.
 * Frequent walking; reaching with hands and arms.
 * Regular work at heights up to 45 feet and within restrictive areas as narrow as 24 inches; standing; climbing/balancing; stooping, kneeling, crouching, or crawling.
 * Capability to lift and/or move up to 50 pounds on a regular basis.

## Description

Primary schedule: Thurs-Sat and every other Wed, 7:00 PM-7:00 AM
Step into the Control Room
Night falls, lights glow across a high-bay structure, and you're at the helm of Symbotic's system control center. Your dashboards display the real-time heartbeat of automated adapters, vertical lifts, and swarms of autonomous robotic vehicles. An alert pings-an upstream bottleneck is forming. You diagnose the signal path, coordinate with onsite teams, and guide a recovery plan. Minutes later, throughput rebounds. You log the incident, capture root cause details, and flag a longer-term CI action for engineering. That's a snapshot of your impact: clear communication, decisive troubleshooting, and a relentless push toward operational excellence for our customers.
As part of our Customer Operations organization, you'll work shoulder-to-shoulder with onsite partners to deliver best-in-class quality, safety, and system performance-every shift.
What You'll Own

 * Real-time monitoring of automated adapters, vertical lifts, and robotic vehicles; spotting trends before they become issues.
 * Advanced troubleshooting of system and operational problems; driving quick containment and long-term corrective actions.
 * Translating technical insights into clear guidance for site teams and customers.
 * Documenting incidents, reporting to engineering, and partnering on solutions that raise performance standards.
 * Training operators on system components (adapters, lifts, robotic vehicles), warehouse management systems, and common IT issues.
 * Backfilling key on-site roles when needed to maintain stable operations.
 * Working closely with customers and internal/external stakeholders; escalating to support teams for production-impacting problems.
 * Leading and participating in continuous improvement and standardization initiatives for our warehouse automation platform.
 * Championing daily safety practices aligned with OSHA, Symbotic, and customer procedures., * Strict adherence to all safety requirements and protocols, including Lockout/Tagout and fall protection.
 * When required by site conditions (e.g., construction environments), use of proper PPE such as hard hat, safety vest, steel-toe footwear, safety glasses, hearing protection, and fall protection (e.g., safety harness).
 * Ability to climb steep stairs to access the structure, including frequent stair travel within the automation system.
 * Comfort working near elevated railings.
 * Work in environments protected from weather but not necessarily temperature; must operate in 105° to 32° Fahrenheit conditions.