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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Administrator - **Company:** Pacific Health Group - **Location:** Washington, DC, United States (Remote available) - **Salary:** $49,920.0 - $56,160.0 - **Contract:** Permanent contract - **Skills:** Big Data, Information Systems, Databases, Data Integrity, Data Systems, Network Troubleshooting, Raw Data, Systems Integration, HR Software, Data Analytics, Data Management - **Published:** October 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c8be115f523f11a7 ## About the Role * Bachelor's degree in data management, healthcare administration, information systems, or related field (or equivalent experience). * Experience in healthcare data administration, reporting, or compliance strongly preferred. * Proficiency with CRM platforms, reporting dashboards, and data entry tools (TheraPlatform, SalesMate a plus). * Strong analytical, organizational, and problem-solving skills. * Ability to communicate clearly with executives, managers, and cross-functional teams. * Preferred: Familiarity with Medi-Cal, ECM, CalAIM, and health plan compliance processes. ## Description The Data Administrator is a key individual-contributor role responsible for maintaining the integrity, accuracy, and compliance of organizational data. This position ensures timely reporting, seamless system integration, and strategic insights that support both day-to-day operations and long-term organizational growth. The role requires high attention to detail, strong organizational skills, and the ability to collaborate across teams to ensure reliable data-driven decision-making. Key ResponsibilitiesHealth Plan Compliance Submissions * Oversee the monthly and quarterly submission of Enhanced Care Management (ECM) Report Template Files (RTF) and Outreach Transmission Files (OTF) to all contracted health plans. * Gather, validate, and consolidate data from multiple internal systems, ensuring accuracy of member demographics, service dates, and case notes. * Ensure all submissions meet health plan-specific formatting and regulatory requirements to maintain compliance. * Monitor submission timelines, confirm receipt with health plans, and troubleshoot errors or rejections quickly to avoid penalties. Member Eligibility and Authorization * Conduct recurring eligibility checks to confirm members remain qualified for ECM, Medi-Cal, and other service programs. * Partner with case managers to reassess member needs and adjust service enrollments accordingly. * Document all re-qualification activities in compliance with audit standards and payer expectations. * Update member statuses promptly to ensure accurate resource allocation and continuity of care. * Manage the end-to-end process for obtaining initial authorizations and subsequest reauthorizations through various provider portals. * Track the status of all authorizations, maintaining detailed records of approvals, denials, and pending renewals. System Data Integrity * Maintain a consolidated and reliable view of all member touchpoints by duplicating Lead Care Manager (LCM) notes from TheraPlatform into SalesMate. * Standardize note formatting and apply appropriate tags or categories for efficient retrieval and reporting. * Perform regular audits to identify missing or incomplete data entries and resolve discrepancies with care teams. * Ensure that data captured across platforms supports continuity of care and enhances leadership visibility. Leadership Reporting * Compile weekly updates on member statuses, including active, pending, and closed cases, and distribute to executive and leadership teams. * Track and highlight trends such as outreach completion rates, reassessment activity, and engagement levels. * Translate raw data into actionable insights that enable leadership to make timely, data-driven decisions. * Deliver clear reports to multiple stakeholders, including department heads, sales teams, and executive leadership. Member Profile Oversight * Review and update member profiles regularly to ensure active/inactive statuses are correct and align with real-time service delivery. * Confirm discharge reasons, service end dates, and member transitions are fully documented for compliance. * Flag discrepancies proactively and work directly with care teams to resolve errors. * Maintain health plan compliance standards by ensuring member record integrity and audit readiness. Operational Reporting * Produce recurring weekly and monthly reports to monitor organizational performance and compliance. * Track key indicators such as member counts, service utilization, eligibility changes, and program engagement rates. * Provide tailored progress reports to leadership or external partners to demonstrate accountability. * Support internal audits and quality improvement initiatives by providing clear, accurate, and timely data. Research & Expansion Insights * Aggregate demographic, economic, and healthcare utilization data to identify new regions for community-based program expansion. * Conduct in-depth research on local regulations, health plan coverage, and community needs to ensure successful placement. * Build and maintain structured databases of potential partners, community events, and opportunities for organizational outreach. * Validate data sources for accuracy and reliability to support leadership in making informed, evidence-based decisions. Event Planning & Outreach Support * Research and curate a calendar of community events, conferences, and networking opportunities aligned with organizational goals. * Assess the strategic value of events based on target populations, potential partnerships, and visibility opportunities. * Partner with internal teams to coordinate event participation, including logistics, staffing, and materials. * Track outcomes and engagement metrics post-event to evaluate return on investment and guide future planning. Other Duties as Assigned * Support evolving priorities by assisting with data system implementations, migrations, and workflow redesigns. * Participate in special projects such as large-scale data audits or compliance-focused reviews. * Help onboard and train new staff in data procedures, system use, and reporting protocols. * Work cross-functionally with IT to troubleshoot system issues and optimize workflows., Submission of a completed internal application via our HRIS system * A formal pre-screen with our recruiting team * Completion of a skills assessment (if applicable to the position) * Participation in a final interview with hiring leadership * Receipt of a formal verbal offer from our authorized hiring team