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# Business Analyst eCourts

- **Company:** Princeton IT Services
- **Location:** Trenton, NJ, United States
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Agile Methodology, Application Testing, Software Documentation, Human-Computer Interaction, Microsoft Visio, Systems Development Life Cycle, Software Engineering, Web Applications, Pega, Adobe XD, Test Scripts, User Administration
- **Published:** October 17, 2026
- **Apply:** https://www.careerjet.com/jobad/us80e3103608377833a0c80a57d8cf4163

## About the Role

* Four-year college degree or equivalent education.
 * Experience working across the complete Software Development Life Cycle (SDLC), including Agile methodologies.
 * Strong experience in requirements gathering, business analysis, and technical documentation.
 * Experience creating BRDs, FRDs, use cases, user stories, workflows, and test documentation.
 * Experience with end-user support and tools such as Microsoft Visio and Adobe XD.
 * Ability to gather information through interviews, observation, surveys, meetings, and document reviews.
 * Experience developing test plans and test scripts and conducting software testing.
 * Strong analytical skills and the ability to assess complex business processes.
 * Excellent communication, customer service, organizational, and problem-solving skills.

Preferred Qualifications

 * Experience with Pega applications.
 * Experience in end-user support, help desk, or customer service.
 * Experience creating UI/UX mockups using Adobe XD or similar design tools.
 * Experience with web-based application development or business process modernization projects

## Description

We are seeking a Business Analyst with experience in Agile methodologies, requirements gathering, and end-user support to support eCourts projects. The ideal candidate will work on fast-paced initiatives involving the modernization of paper-based processes into web-based applications. Strong organizational, communication, multitasking, and customer service skills are essential. Experience with Pega is preferred. Key Responsibilities

 * Gather, analyze, and document business requirements for web-based applications.
 * Create Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), use cases, user stories, and workflows.
 * Develop user interface and user experience mockups using design tools.
 * Analyze existing business processes and recommend improvements to streamline workflows.
 * Prepare test plans, test scripts, and supporting testing documentation.
 * Support application testing and validate solutions against business requirements.
 * Create user training manuals and conduct user training sessions and demonstrations.
 * Provide end-user support and collaborate with business and technical teams throughout the SDLC.
 * Participate in Agile ceremonies and coordinate with stakeholders to clarify requirements.
 * Take initiative, manage multiple priorities, and ensure timely delivery of project tasks.