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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SAP - IS-U Device and Work Management - Manager - Consulting - Location OPEN - **Company:** Ernst & Young LLP - **Location:** Cleveland, OH, United States (Remote available) - **Salary:** $171,200.0 - $285,300.0 - **Contract:** Permanent contract - **Skills:** Geographic Information Systems, Data Conversion, Meter Data Management (Flow Meters), E2e Testing, SAP (Applications), SAP Implementation, SAP IS-U, SAP Plant Maintenance, SAP S/4HANA, Data Management - **Published:** October 17, 2026 - **Apply:** https://dejobs.org/x/x/031BE455B14740789B1F3954E070B206/job/ ## About the Role To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial in delivering exceptional client service. * Deep functional knowledge of SAP IS-U Device and Work Management and related utility metering and field-service processes. * Strong understanding of device lifecycle management, meter reading, service orders, field-work execution, exception processing, and operational controls. * Ability to translate complex utility business and operational requirements into scalable SAP IS-U functional designs. * Proven ability to lead complex SAP transformation initiatives and client-facing engagements. * Strong analytical, problem-solving, facilitation, and decision-making skills. * Ability to lead cross-functional teams and manage dependencies across business, functional, technical, integration, and vendor workstreams. * Strong written and verbal communication skills, with the ability to communicate complex solution decisions to both business and technology stakeholders. To qualify for the role, you must have * A bachelor's degree. * Typically, no less than 4 to 6 years of SAP IS-U or SAP Utilities experience, including substantial hands-on experience in Device Management, Work Management, meter reading, or related utility field processes, with 3+ years leading a functional workstream or team. * Proven experience owning SAP IS-U Device and Work Management solution design and delivery through implementation, testing, deployment, and stabilization. * Experience designing and delivering solutions across device lifecycle management, meter reading, service orders, field-work processes, and operational controls. * Experience integrating SAP IS-U with related utility systems and capabilities, such as AMI/MDMS, EDM, GIS, inventory, SAP Plant Maintenance, and mobile workforce solutions. * Experience leading requirements gathering, fit-gap analysis, solution workshops, functional design, testing, defect resolution, cutover, and operational readiness activities. * Experience governing cross-functional integrations, testing, cutover, and operational readiness within complex utility transformation programs. * Experience leading cross-functional teams, managing dependencies and risks, and driving decisions with business and technology stakeholders. * Strong leadership, communication, planning, and stakeholder-management skills. * Ability to balance business outcomes, solution quality, delivery constraints, and operational readiness. Ideally, you'll also have * Prior consulting experience. * Experience with SAP S/4HANA Utilities and modern AMI/MDMS or mobile workforce architectures. * Experience with SAP Plant Maintenance, GIS, inventory, and related field-service solutions. * Experience supporting electric, gas, and/or water utility field operations. * Experience leading Device and Work Management capabilities as part of large-scale meter-to-cash or utility transformation programs. * Knowledge of utility metering, field operations, regulatory requirements, and operational processes. What we look for We seek individuals who are not only technically proficient but also possess the qualities of a leader. Top performers are proactive, adaptable, and committed to continuous improvement. They thrive in collaborative environments and are passionate about delivering exceptional results for clients. ## Description As a Manager in Technology Analysis, you will lead SAP IS-U Billing workstreams within complex utility transformation programs, providing functional leadership from solution design through deployment and stabilization. Your responsibilities will include: As a Manager in Technology Analysis, you will lead SAP IS-U Device and Work Management workstreams within complex utility transformation programs, providing functional leadership from solution design through deployment and stabilization. Your responsibilities will include: * Owning the SAP IS-U Device and Work Management workstream, including scope, target processes, solution decisions, delivery plans, quality, risks, and outcomes from discovery through deployment and post-go-live stabilization. * Defining and governing the functional design for device lifecycle management, meter reading, field service, work execution, and operational controls. * Leading requirements gathering, fit-gap assessments, solution workshops, and design reviews to translate utility metering, field operations, and business requirements into scalable and maintainable SAP IS-U solutions. * Driving end-to-end integration across SAP IS-U and related platforms, including Advanced Metering Infrastructure (AMI), Meter Data Management Systems (MDMS), Energy Data Management (EDM), Geographic Information Systems (GIS), inventory, SAP Plant Maintenance, and mobile workforce solutions. * Leading the design and delivery of device and field-work processes, including device lifecycle, meter reading, service orders, field execution, exception processing, and operational handoffs. * Managing cross-workstream dependencies with Billing, Customer Service, Data Conversion, and other business and technology workstreams to ensure alignment across end-to-end utility processes. * Developing and overseeing functional specifications, solution documentation, configuration standards, and design decisions to ensure consistency and quality across the workstream. * Leading and coaching functional consultants, coordinating technical and vendor teams, establishing clear ownership, and driving timely resolution of functional and cross-workstream issues. * Overseeing end-to-end testing and defect resolution for meter-to-cash processes, field completion, device and meter-reading scenarios, exception processing, integrations, and operational handoffs. * Managing workstream scope, estimates, dependencies, risks, stakeholder decisions, and escalations while clearly communicating options and impacts to program and business leadership. * Leading cutover, reconciliation, training, production readiness, support transition, and post-go-live stabilization activities. * Building trusted relationships with client stakeholders and providing functional guidance on SAP IS-U Device and Work Management capabilities, solution decisions, and transformation priorities.