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# Data Center IT Operations Technician, Data Center Operations

- **Company:** Amazon.com, Inc.
- **Location:** Sydney, FL, United States
- **Contract:** Permanent contract
- **Skills:** Amazon Cloudfront, Data Centers, Linux, Issue Tracking Systems, Information Technology Operations, Networking Hardware, Linux Servers, Network Planning and Design, Computer Equipment, Information Technology
- **Published:** October 17, 2026
- **Apply:** https://www.jobmonkeyjobs.com/career/28115836/Data-Center-It-Operations-Technician-Data-Center-Operations-Any-Sydney-7375

## About the Role

1+ years of computer hardware troubleshooting and repair experience

 - High school or equivalent diploma
 - Valid and active driver's license
 - Able to cover 24/7 shift rotation, Knowledge of network design, protocols and Layer 1/2 troubleshooting
 - Associate's degree in information technology or computer science
 - Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
 - Basic understanding of Linux/Unix
 - Experience managing work and priorities through a ticketing system

## Description

Escalation point and technical troubleshooter for all Systems and problems

 - Deep diving into Linux server issues
 - Remediation of physical layer outages, both Systems & Network
 - Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events
 - Shift work (4 days on and 4 days off including night shifts on rotational basis)
 - Install & configure racks of hosts in line with internal SLAs
 - Triage & resolve trouble tickets for all devices in your region
 - Physical replacement of server and network device parts
 - Ensure correct rotation of parts & spares
 - Enforcing Amazons Security Best Practices
 - Interact with third party vendors & contractors
 - Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs
 - Participate in and deliver on a number of high impact small to mid-scale projects
 - This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment.
 - It may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
 - Candidates must possess a valid driver's license and their own vehicle to travel between sites