> Markdown version of [/jobs/ext/3803659-sap-sales-and-service-cloud-lead-architect](https://www.wearedevelopers.com/jobs/ext/3803659-sap-sales-and-service-cloud-lead-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SAP Sales and Service Cloud Lead Architect - **Company:** Deloitte T.T.L. - **Location:** St. Louis, MO, United States - **Experience:** Expert - **Salary:** $134,500.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Application Integration Architecture, Cloud Computing, Configuration Management, Computer Telephony Integration, Identity and Access Management, OAuth, Open Data Protocol, Cloud Services, SAP (Applications), SAP CRM, SAP Sales and Distribution, SAP Customer Experience, SAP Business Technology Platform, SAP S/4HANA - **Published:** October 17, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3454768057&tx=FR10804LFU&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * Ability to work independently and collaborate as part of a team * Effective written and verbal communication skills * Meticulous attention to detail and quality of work product * Ability to build and sustain professional relationships * Ability to lead projects or workstreams * Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong interpersonal skills and professional demeanor * Ability to meet deadlines * Ability to mentor and provide clear guidance to others, Required * 7+ years of experience in SAP CX implementations in Sales & Service transformations using SAP Sales and Service Cloud V1 / V2 and SAP BTP Build; * 3+ years of experience in SAP Sales Cloud & Service Cloud functional and technical configuration & setup including CTI integration; * 7+ years of experience in 'Lead to Cash' and 'Customer Service to Field Service' processes; * 1+ years of experience in SAP FSM and SAP CPQ Cloud solutions * Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve * Limited immigration sponsorship may be available Preferred * Experience in SAP Field Service Management (FSM) Cloud * Experience in SAP CPQ 2.0 * Experience in SAP OTC - Sales and Distribution The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $ 134,500 - $ $265,100 . You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. ## Description * Lead discovery and explore workshops to assess current-state processes, pain points, business requirements, and transformation priorities. * Define the end-to-end solution and integration architecture for SAP Sales and Service Cloud V2, aligning functional, technical, and business needs. * Set the architecture direction for integrations with SAP and third-party systems, including S/4HANA, using SAP Integration Suite, APIs, OData, and event-based patterns. * Define the extensibility strategy across in-app and SAP BTP side-by-side options, including CAP/RAP services, custom objects, UI extensions, and reporting. * Design identity, authentication, authorization, and role-based access models using SAP Cloud Identity Services, including SSO, OAuth, and data-access controls. * Guide the solution design for core sales and service capabilities, including lead-to-quote processes, case management, agent experience, omnichannel routing, and service levels. * Lead architecture and functional design for C4C-to-Sales and Service Cloud V2 migration, considering data, integrations, extensions, and conversion supportability. * Advise on the broader SAP CX landscape-including Field Service Management and CPQ-and develop implementation roadmaps aligned to client objectives. * Govern delivery from blueprint and functional specifications through configuration, development, testing, training, and operational handover.