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# Remote MFP Technician

- **Company:** Pacific Office Automation
- **Location:** Seattle, WA, United States
- **Experience:** Starter
- **Salary:** $41,600.0 - $60,320.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Network Analysis, Computer Literacy, Virtual Private Networks (VPN), Network Connections, Routing, Network Protocols, TCP/IP
- **Published:** October 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0c86733b7dd561ed

## About the Role

If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians but are willing to train the right person for entry-level roles too., * 0-2 Years of experience working with TCP-IP Networking

 * Some computer knowledge mixed with a willingness and capability to learn.
 * Natural problem-solving ability combined with a passion for fantastic customer service.
 * Excellent written and oral communication skills.
 * Ability to work in a fast-paced environment.

Preferred, but not required Qualifications:

 * Associates degree preferred
 * Knowledge of or experience working with networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools) preferred.
 * Network+ or A+ Certifications a plus.
 * Knowledge or hands-on experience providing technical support to users using Windows 10 and server versions, MAC OS, and other mainstream applications preferred.

## Description

We are seeking a On-Site Customer Tech Support to join our Remote MFP Support team at a local office in Oregon, Idaho, Washington or Utah., * Use software to remotely access client computers to remotely troubleshoot and diagnose our customer's network connectivity with multi-functional devices such as copiers and scanners.

 * Communicate with customers via phone, email, etc. to gather information for troubleshooting.
 * Work closely with sales representatives, customers, and field technicians to resolve network related problems.
 * Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success.