> Markdown version of [/jobs/ext/3806284-site-reliability-engineer-highrise-ai](https://www.wearedevelopers.com/jobs/ext/3806284-site-reliability-engineer-highrise-ai). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Site Reliability Engineer - Highrise AI - **Company:** HIGH RISES, LLC - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Border Gateway Protocol, Databases, Data Centers, Routing, Open Shortest Path First (OSPF), OpenStack, Overlay Transport Virtualization, Software Engineering, Virtual Local Area Networks, AI Infrastructure, Private Cloud Environment, Scripting, Load Balancing, Computer Network Technologies, Infrastructure Automation Frameworks, Information Technology, Programming Languages - **Published:** October 17, 2026 - **Apply:** https://www.builtincolorado.com/job/senior-site-reliability-engineer-highrise-ai/11730128?handler=ApplyRedirect ## About the Role We are looking for Senior Site Reliability Engineers to expand and evolve our AI Infrastructure Service Operations team in each of three focus areas: Networking, Compute, and Storage. The successful candidate combines deep multi-platform expertise with strong operational discipline, proven automation capability, and a customer-focused mindset., * College diploma or university degree in computer science, engineering, or related field, and/or equivalent work experience. * 5 years or more experience with operating compute, networking, and storage infrastructure at scale in 24x7 environments. * 5 years or more hands-on experience with compute technologies in production. * Experience supporting OpenStack or similar open cloud platforms, or strong adjacent experience with modern private cloud stacks. * Solid understanding of network technologies including VLANs, VXLAN, OSPF, BGP, NSX or similar SDN technologies, routing, switching, and load balancing. * Hands-on experience with scripting or programming languages for automation, and familiarity with basic database concepts. * Experience with automation and infrastructure as code tools is a strong asset Core Competencies * Strong analytical and problem-solving abilities, with high attention to detail. * Effective at prioritizing and executing tasks in a high-pressure environment. * Strong customer service orientation and a demonstrated willingness to help internal and external stakeholders. * Highly self-motivated and directed, with a bias toward ownership and outcomes. * Excellent written and verbal communication skills and strong interpersonal skills. * Collaborative team player who operates effectively with minimal supervision. * Continuous improvement mindset; proactively automates and eliminates operational toil. ABOUT THE WORK ENVIRONMENT This is a full-time role supporting large-scale AI compute infrastructure across multiple sites. Travel to data centers for cluster commissioning, acceptance, and complex troubleshooting may be required from time to time. Flexibility to assist with critical incidents outside regular business hours is expected. This role is hybrid or remote depending on location. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ## Description Service Reliability and Performance * Manage compute, storage, and network resource pools to meet SLA commitments for multi-tenant workloads. * Perform capacity planning, performance analysis, and lifecycle management including patching, upgrades, and firmware management. * Automate provisioning, configuration, and impact mitigation using myriad of industry standard tools. * Respond to service impacts during business hours and as part of a shared on-call rotation. Lead incident management and drive impact prevention actions. Documentation, Enablement, and Collaboration * Create and maintain clear documentation, standards, and runbooks for your focus area * Provide training and ongoing support to operations teams, acting as an expert escalation resource. * Serve as the senior escalation point (L3) for incidents in your focus area and as incident manager across domains as appropriate. * Build and execute disaster recovery testing scenarios. * Work directly with customers to understand how best to support their use cases, driving reliability and performance.